Expert IT Solutions for Your Home or Business
At Ben the PC Doctor, we're dedicated to providing top-quality PC and laptop repair services to home users and small businesses in Solihull and South Birmingham. With over 25 years of experience, our team of experts has the skills and knowledge to diagnose and fix a wide range of issues, from simple tweaks to complex troubleshooting.
Our Services
We understand that technology can be frustrating at times, which is why we offer a comprehensive range of services to get your devices up and running smoothly. Our services include:
- Remote Support: We can fix many issues remotely, saving you time and hassle. Simply download our AnyDesk software, and our technicians will take care of the rest.
- Callouts: If the issue can't be resolved remotely, we'll send one of our experienced technicians to your location to diagnose and fix the problem.
- Drop-off and Collection: If you prefer, you can drop off your device at our workshop, and we'll take care of the rest.
- Windows Issues: We can help with boot issues, startup issues, update and install issues, setups, streamlining, cleanup services, freezing, performance issues, and BSOD.
- Apple Issues: We can assist with boot issues, startup issues, setup, streamlining, cleanup services, performance issues, and hardware issues.
- New Builds: We can build custom gaming PCs to your specifications.
- Upgrades and Replacements: We can upgrade or replace hardware components to breathe new life into your device.
- Diagnostics: Our team will diagnose the issue and provide a detailed report on the necessary repairs.
- Screen Replacements: We can replace cracked or damaged screens on laptops and mobile devices.
- Battery Replacements: We can replace worn-out batteries in laptops and mobile devices.
- Hinge Issues: We can repair or replace faulty hinges on laptops.
- Software Issues: We can troubleshoot and fix software-related issues, including setup, updates, and performance problems.
- MS Office and Cloud Setup: We can set up and configure Microsoft Office and Cloud services for your business.
- Anti-Virus and Email Setup: We can install and configure anti-virus software and set up email accounts for your business.
- Sage and Emails Setup: We can set up and configure Sage accounting software and email integration.
- Hosting and Migration: We can help you migrate your website and hosting to a new provider.
- Broadband and WiFi Performance Issues: We can troubleshoot and fix issues with your broadband and WiFi connectivity.
- Router Setup and Mesh Setup: We can set up and configure routers and mesh networks for optimal performance.
- Security and Other Issues: We can help with a wide range of security-related issues, including malware removal, firewall configuration, and more.
Microsoft Business Services
We're proud to offer a range of Microsoft Business Services, including:
- Exchange: Get a custom email address with 50GB of storage and advanced security features.
- Microsoft 365 Business Basic: Get 50GB of email storage, 1TB of OneDrive and SharePoint storage, and Microsoft Teams integration.
- Microsoft 365 Business Standard: Get 50GB of email storage, 1TB of OneDrive and SharePoint storage, Microsoft Teams integration, and the full Microsoft Office suite.
- Microsoft 365 Business Premium: Get 50GB of email storage, 1TB of OneDrive and SharePoint storage, Microsoft Teams integration, the full Microsoft Office suite, and advanced security features.
- Microsoft 365 Apps for Business: Get access to the full Microsoft Office suite, including Word, Excel, Outlook, and more.
- Copilot for Microsoft 365: Get AI-powered tools to help you automate and streamline your business workflows.
Excellent Service and Professionalism
The reviews highlight the excellent service and professionalism of Ben the PC Doctor. Many customers have praised the company's prompt and efficient service, with some even mentioning that they were able to recover data from non-functional computers.
Knowledgeable and Helpful Staff
The staff, particularly Charlie, have been commended for their knowledge and helpfulness. They have been praised for taking the time to explain the repair process and offering advice on how to prevent future issues.
Reasonable Pricing
Many customers have complimented the company on their reasonable pricing, with some mentioning that they were charged less than expected. The company's willingness to work with customers to find affordable solutions has been particularly appreciated.
Friendly and Trustworthy
The family-run business has been praised for its friendly and trustworthy nature. Customers have mentioned feeling at ease with the company, knowing that their devices are in good hands.