Building Trust is at our Heart
At Oakfield Estate Agents, we're proud to be a leading independent estate and letting agent based in East Sussex. Our journey began with a single office in the 1990s, and we've since grown to encompass multiple branches across Lewes, Uckfield, Heathfield, Eastbourne, Bexhill, and Hastings. With over 1,900 Google reviews from satisfied customers, we're widely regarded as one of the best estate agents in our area.
Our Services
As a full-service estate agent, we offer a comprehensive range of services designed to cater to the diverse needs of our clients. Whether you're looking to buy, sell, rent, or let a property, our team of experienced professionals is dedicated to providing you with expert guidance and support every step of the way. From property valuation and marketing to financial services and property management, we've got you covered.
Our sellers can take advantage of our cutting-edge marketing strategies, tailored to showcase their properties in the best possible light. We understand the importance of pricing, presentation, and negotiation, and our team is committed to securing the best possible price for your property.
For our buyers, we offer a bespoke property search service, designed to help you find your dream home. Our extensive knowledge of the local market and access to off-market properties mean we can provide you with a unique advantage in your property search.
As a landlord, you can trust us to handle every aspect of property management, from tenant sourcing and referencing to rent collection and maintenance. Our dedicated team is on hand to ensure that your investment is maximized, and your property is well-maintained.
Our Commitment
At Oakfield Estate Agents, we're committed to building trust and providing exceptional customer service. We believe in the importance of communication, transparency, and integrity in everything we do. Our team is dedicated to providing you with a personalized service, tailored to your unique needs and goals.
Our Values
Our values are at the heart of everything we do. We believe in:
- Building trust through exceptional customer service
- Providing expert guidance and support
- Delivering personalized solutions tailored to your needs
- Maintaining integrity and transparency in all our dealings
- Continuously improving our services to meet the evolving needs of our clients
Excellent Customer Service
The reviews highlight the exceptional customer service provided by Oakfield's staff, including Skye, Lucy White, Emma Hawkins, Kirsty, Larn Hancock, Kyla, Zoe Matthews, and Zoe White. These staff members have been praised for their understanding, helpfulness, and prompt responses to issues raised by tenants.
Efficient Issue Resolution
The reviews also emphasize the efficient manner in which Oakfield's staff resolve issues, including fraudulent activity, repair costs, and maintenance requests. The staff are commended for their swift action, attention to detail, and ability to follow up on completed work to ensure tenant satisfaction.
Proactive Communication
Many reviewers appreciate the proactive communication style of Oakfield's staff, who keep them informed about property updates, maintenance schedules, and other relevant information. This has allowed tenants to feel safe and confident in the management of their properties.
Professionalism and Expertise
The reviews highlight the professionalism and expertise of Oakfield's staff, particularly in navigating complex situations such as end-of-tenancy disputes and rent arrears. The staff are praised for their patience, persistence, and measured guidance, which have helped tenants navigate challenging situations.
