Excellence in Print, Exceptional Service, Every Time
Heritage Staffing Services Ltd is a reputable health and social care recruitment agency based in Harlow, Essex. We are care providers registered and regulated by the Care Quality Commission. Our management team is passionate and professional, with over 15 years of experience in the industry. We work tirelessly to ensure that both our staff and service users are well-looked-after.
Our Mission
We specialize in providing outcome-based care services to vulnerable adults in the comfort of their own homes, as well as residential and nursing homes. Our care workers are handpicked and continually trained to ensure that they are fully up to date with the skills needed to provide a safe, efficient, and friendly service. Our aim is to deliver care that improves the lives of our service users, and that treats them, and their families, with respect, dignity, and compassion.
Our Values
We recognize the principle of individual differences. For that reason, our staff are fully trained to provide care that not just meets our clients' individual needs, but exceeds the minimum expectation. We will go the extra mile to make sure that the people we support feel safe and happy with the care they receive, and are free to make choices and complaints. We ensure that the dignity of our clients is upheld, and their independence promoted, while our staff work within professional boundaries. The continuous professional development of our staff team is at the core of our values.
Our Services
We offer a range of services, including domiciliary care and staffing services, to individuals and organizations throughout London and Southeast England. Our services are designed to provide flexible temporary and permanent staffing solutions to residential care homes, nursing homes, hospices, and hospitals. We also supply social workers and nurses to organizations in need. Our team is equipped to cover staff sickness, long or short-term absences, as well as staff holidays and maternity or paternity leave.
Our Expertise
We specialize in providing care services to individuals with a range of needs, including elderly care, physical disability care, learning difficulties care, end of life care, dementia care, and challenging behaviors. We offer a different approach to dementia care, focusing on creative and innovative ways for both our clients and their families to live well with dementia.
Excellent Customer Experience
The review highlights the exceptional service provided by the company, with the staff being fully trained and willing to adapt to the specific needs of the care home. This level of customization and flexibility is a major strength of the company.
Staff Training and Adapability
The staff are praised for being fully trained, demonstrating a high level of competence and professionalism. Moreover, their willingness to learn and adapt to the specific work methods of the care home is commendable, showcasing their dedication to providing excellent service.
Strong Recommendation
The reviewer, Katie North, highly recommends the company, stating that she "cannot rate this company enough." This enthusiasm and satisfaction with the service provided suggests a high level of trust and confidence in the company's abilities.
