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Expert IT Support Solutions in Manchester
IGC Technical Solutions provides comprehensive IT support and managed services tailored to businesses across the North West and beyond. With a team of experienced professionals, we specialise in proactive IT management, cloud solutions, cybersecurity, and disaster recovery. Our approach focuses on minimising downtime through 24/7 monitoring and customised solutions for organisations ranging from small businesses to large enterprises. We work closely with clients to understand their unique requirements, offering support for infrastructure from Cisco to Microsoft products.Our expertise extends to projects such as SQL upgrades for banks and security consultations for power stations. As an ISO 27001-certified provider, we prioritise data protection and system reliability while maintaining transparent communication and cost-effective service models. By combining technical proficiency with a client-centric ethos, we aim to empower businesses to focus on growth while we handle their IT infrastructure needs.
Services
IT Support
Cloud Hosting
Cyber Security
Disaster Recovery
Network Management
Microsoft 365 Support
VOIP Systems
Data Backup
Compliance Solutions
Wi-Fi Solutions
Highlights and features
- We offer 24/7 proactive system monitoring and maintenance
- Our team supports infrastructure from Cisco, Microsoft, and Dell
- Proven experience with large-scale projects up to 11,000 users
- ISO 27001-certified information security management systems
- Customised solutions for businesses from SMEs to enterprise clients
Associations and certifications
- ISO 27001
What people say
Excellent service at affordable cost
Much more reliable IT systems
Remote data backup implementation
Proactive system monitoring
Expertise in Microsoft products
Services
IT Support
Our IT support services provide comprehensive solutions for businesses requiring reliable technical assistance. We offer both remote and onsite support for hardware, software, and network infrastructure. Our team delivers proactive maintenance, system upgrades, and troubleshooting to ensure minimal downtime. With expertise across Cisco, Dell, HP, and Microsoft platforms, we cater to organisations from small businesses to large enterprises needing scalable IT solutions.
Cloud Hosting
We deliver cloud hosting services including hosted desktop environments and server solutions designed for business scalability. Our cloud infrastructure provides flexibility, cost control, and secure remote access to critical systems. We implement solutions tailored to specific business requirements, supporting seamless migration to cloud-based operations while maintaining data security and compliance standards for organisations of all sizes.
Cyber Security
Our cybersecurity services protect business infrastructure through managed firewall solutions, anti-virus protection, and vulnerability scanning. We implement layered security strategies to defend against cyber threats while ensuring compliance with data protection regulations. Our team provides ongoing security monitoring, incident response, and tailored protection plans for both cloud and on-premise environments across various industry sectors.
Disaster Recovery
We offer comprehensive disaster recovery solutions featuring automated offsite backups with rapid recovery times. Our services include continuous data protection, encrypted storage, and business continuity planning. We provide standard and premium backup options with recovery times as low as five minutes, ensuring critical business operations can resume quickly following unexpected system failures or data loss incidents.
VOIP Systems
Our VOIP system implementations deliver cost-effective, scalable communication solutions for businesses. We provide full-featured phone systems with call management, remote access, and integration with existing IT infrastructure. Our solutions include system design, implementation, and ongoing support for cloud-based telephony that grows with your business requirements while reducing traditional telephony costs.
Questions
What IT support services do you offer?
We provide managed IT services, cybersecurity solutions, cloud hosting, disaster recovery, network management, and Microsoft 365 support for businesses of all sizes.
Do you support businesses outside the North West?
Yes, while based in Manchester, we support clients across the UK and have completed projects in locations including Dublin.
What cybersecurity measures do you implement?
Our security solutions include firewall management, anti-virus protection, vulnerability scanning, and compliance with data protection regulations.
How does your 24/7 monitoring work?
We continuously monitor systems for potential issues, addressing them proactively to prevent downtime and maintain optimal performance.
Can you help with cloud migration projects?
Yes, we specialise in cloud solutions including hosted desktop implementations and Microsoft Office 365 integrations tailored to business needs.
