Business Details
Emergency
services
Your Trusted GP Practice in Stoke-on-Trent
Hartshill Medical Centre has been dedicated to delivering exceptional medical care to the Hartshill community and surrounding areas for over two decades. Our practice comprises four full-time and one part-time GP partners, each bringing extensive expertise in primary care. We prioritise continuity of care, encouraging patients to maintain consistent relationships with their chosen doctor whenever possible. As a teaching practice affiliated with Keele University, we train future medical professionals while maintaining rigorous standards of clinical excellence. Our facility is fully wheelchair accessible, featuring ground-floor consultation rooms, toilets, and designated disabled parking spaces.We offer a comprehensive range of NHS services, including online appointments, repeat prescriptions, and urgent care triage through our Total Triage system. Our team includes advanced clinical practitioners, nurses, and healthcare assistants, all working collaboratively to address diverse patient needs. We actively promote patient education through accessible health advice and digital resources. Our commitment to transparency is reflected in our clear policies regarding appointments, confidentiality, and service usage. With over 15 combined years of GP partnership experience among our leadership team, we combine traditional values with modern medical practices to serve our community.
Services
GP Consultations
Prescriptions Management
Test Results Processing
Online Triage System
Urgent Care Appointments
Highlights and features
- We offer 24/7 access to urgent medical care via NHS 111
- Our wheelchair-accessible facility ensures ease of access for all patients
- We provide online triage for efficient appointment allocation
- Our practice has over 15 years of combined GP partnership experience
- We offer extended access appointments six days a week
What people say
Professional staff
Accessible services
Timely test results
Wheelchair accessibility
Online systems
Services
GP Consultations
Our qualified GPs provide comprehensive primary care consultations for patients of all ages. We specialise in diagnosing and managing acute and chronic conditions, offering both face-to-face and telephone appointments. Our clinicians follow evidence-based practices to deliver accurate diagnoses and effective treatment plans while maintaining continuity of care through consistent doctor-patient relationships.
Prescriptions Management
We handle prescription requests, renewals, and medication reviews through our electronic prescribing system. Patients can order repeat prescriptions online or via the NHS App, with medications available for collection at nominated pharmacies. Our team ensures safe and timely medication access while providing guidance on proper usage and potential side effects.
Test Results Processing
Our practice manages laboratory test results, including blood tests and X-rays, with secure online access through the NHS App. Clinicians review all results thoroughly, contacting patients directly about urgent findings. We maintain strict confidentiality protocols while ensuring timely communication of diagnostic information for informed healthcare decisions.
Online Triage System
Our Total Triage system enables patients to complete online forms detailing their healthcare needs. Clinical teams review these submissions to prioritise cases appropriately, allocating face-to-face or telephone appointments with GPs, nurses, or specialists. This ensures efficient care delivery while optimising clinical resources for genuine patient needs.
Urgent Care Appointments
Through our extended access program, patients can book same-day appointments with various clinicians across the ABC Primary Care Network. This includes late-week and Saturday hours, ensuring timely access to medical attention for urgent but non-emergency conditions while reducing pressure on emergency departments.
People
Dr V Suchak
GP Partner
Dr Suchak, a GP Partner with FRCGP and FFSRH qualifications, leads clinical training at our practice. He has over 15 years of experience in general practice.
Dr Y Nayiager
GP Partner
Dr Nayiager, a GP Partner since 2011, specialises in complex case management and medical education. He contributes to our teaching practice responsibilities.
Dr L Young
GP Partner
Dr Young, a GP Partner since 2015, focuses on primary care research and patient education initiatives within our practice.
Dr D Peake
GP Partner
Dr Peake, with advanced qualifications in musculoskeletal medicine, provides specialist GP services and contributes to our training programs.
Dr A Dawson
GP Partner
Dr Dawson, holding specialist musculoskeletal and sports medicine qualifications, leads our approach to physical medicine and rehabilitation.
Questions
How do I book a GP appointment?
Use our Total Triage online form, contact reception, or visit in person. Urgent cases receive priority assessment.
Can I get emergency medical help?
For urgent out-of-hours care, call 0300 1231893 or NHS 111. In emergencies, dial 999 immediately.
How do I access test results?
View results securely via the NHS App or online patient portal after clinician review.
Are there wheelchair-accessible facilities?
Yes, our single-storey building has full wheelchair access to all consulting rooms and toilet facilities.
Can I choose my GP?
Yes, patients may request any GP, though continuity is encouraged for ongoing issues.
How do prescription requests work?
Order online via the NHS App, return computerised slips, or contact reception for prescription requests requiring processing time.
