Business Details
15 Years
experience
Emergency
services
Premium Coffee Machines and Ethical Coffee Supplier in Bristol
Established in 2011, Beans & Machines has grown into a trusted supplier of premium commercial coffee machines and ethically sourced coffee. Founded by Rob Norman, a seasoned professional with over 30 years of expertise in coffee machine engineering, our family-run business combines technical excellence with a commitment to quality. We pride ourselves on offering a comprehensive range of new and refurbished espresso machines, including official CMA Astoria products, alongside freshly roasted Fairtrade Organic Honduras coffee beans. Our dedication to sustainability is reflected in our ethical sourcing practices, ensuring farmers receive fair compensation while protecting environmental standards. With a team of experienced engineers, we provide expert installation, servicing, and repairs within a 50-mile radius of Bath, supported by a 6-month maintenance recommendation to ensure optimal machine performance.Our customer-centric approach extends to flexible rental packages, free filter machine loans for coffee buyers, and a showroom experience where clients can test equipment. As a multi-generational business, we maintain personal involvement from family members, including Rob's daughter Aimee and grandson Josh, ensuring continuity of our values. We guarantee prompt delivery, professional advice, and ongoing support, evidenced by longstanding client relationships dating back to our inception. Our reputation for exceptional service is reinforced by positive testimonials from satisfied customers across cafes, schools, and hospitality venues.
Services
Coffee Machines
Coffee Beans
Machine Repairs
Equipment Rental
Coffee Sundries
Details
- Year established: 2011
Highlights and features
- 30+ years of coffee machine engineering expertise
- Official CMA Astoria authorised distributor
- Family-run business with generational experience
- Ethically sourced Fairtrade Organic Honduras coffee
- On-site repairs and loan machines available
What people say
Exceptional service
Smooth and creamy coffee
Prompt delivery
Top notch
Nothing is too much trouble
Services
Coffee Machines
We supply new and refurbished commercial espresso machines from leading brands like CMA Astoria. Our range includes Barista machines and Bean to Cup models available for purchase or rental. Every machine undergoes rigorous testing and preparation to ensure reliable performance and exceptional coffee quality for cafes, restaurants, and commercial operations.
Coffee Beans
Our freshly roasted coffee beans include Fairtrade Organic Honduras Espresso Beans and various specialty blends. We prioritise ethical sourcing practices that ensure fair farmer compensation and environmental protection. Available in whole bean or pre-ground formats, our coffee caters to espresso, filter, and cafetiere brewing methods for both commercial and retail customers.
Machine Repairs
With over 30 years of technical expertise, we provide comprehensive repair and maintenance services for commercial espresso machines. Our engineers offer on-site fault rectification within a 50-mile radius of Bath, with loan machines available during workshop repairs. Regular servicing every six months is recommended to maintain optimal machine performance and longevity.
Equipment Rental
Flexible rental packages available for new and refurbished coffee equipment. Our packages include espresso machines, grinders, and hot water boilers with optional accessories. Designed for temporary needs or businesses testing equipment before purchase, rentals provide cost-effective solutions without compromising quality or professional support.
Coffee Sundries
We supply complementary coffee shop products including Zuma Hot Chocolate, Clipper Teas, and Sweetbird Syrups. Our sundries range features vegetarian/vegan approved options with no artificial additives. We also offer free filter machine loans to customers purchasing our Colombian filter coffee in sachet format for convenient daily brewing.
People
Rob Norman
Managing Director
With over 30 years in coffee machine engineering, Rob founded Beans & Machines in 2011. He oversees technical operations and maintains direct customer relationships, combining industry expertise with family values.
Caroline Holbrook
Office Manager
Managing day-to-day office operations since the company's inception, Caroline ensures smooth administrative processes and customer communication. Her organisational skills support the business's growth while maintaining personal service standards.
Kiefer Lambourne
Workshop Manager
Leading technical operations, Kiefer manages equipment refurbishment and repairs. His engineering expertise ensures all machines meet quality standards before customer delivery, combining technical precision with practical experience.
Aimee Simmonds
Office Administrator
Handling customer enquiries and order processing, Aimee provides essential administrative support. As Rob's daughter, she maintains family involvement in operations while ensuring efficient business processes.
Josh James
Engineer
As lead technician and Rob's grandson, Josh combines generational knowledge with modern engineering practices. He specialises in machine servicing and repairs, ensuring technical excellence across all customer equipment.
Questions
What coffee machine brands do you supply?
We are official distributors for CMA Astoria and supply both new and refurbished espresso machines from leading brands including Iberital, Mazzer, and Eureka.
Do you offer machine servicing contracts?
Yes, we recommend regular servicing every six months with filter changes to maintain optimal performance. Emergency repairs and loan machines are available during workshop repairs.
Are your coffee products ethically sourced?
Our single estate Fairtrade Organic Honduras Espresso Beans meet strict ethical standards, ensuring fair farmer compensation and environmental protection throughout the supply chain.
Can I test equipment before purchasing?
Visit our Paulton showroom to 'test drive' coffee machines and sample freshly roasted coffee. We encourage hands-on experience before making equipment decisions.
Do you provide rental equipment options?
Yes, we offer flexible rental packages for new and refurbished machines including bronze, silver, and gold packages with various equipment combinations and accessories.
What coffee formats do you supply?
We offer whole bean espresso blends, pre-ground options for espresso/filter machines, and 50g sachets of Colombian filter coffee with free machine loans for bulk purchases.
