Business Details
25 Years
experience
Emergency
services
Trusted IT Support in Ipswich
DPS Tech is a trusted IT support and managed services provider based in Ipswich, Suffolk, serving businesses across the UK since 2001. We deliver secure, scalable, and forward-thinking technology solutions to keep organisations running smoothly and securely. Our services include proactive IT support, cloud solutions, cybersecurity, and compliance, tailored to meet the unique needs of each client. As ISO 27001 and Cyber Essentials Plus accredited professionals, we prioritise system protection and resilience. We work closely with businesses of all sizes, from local SMEs to multi-site organisations, offering a friendly, customer-first approach that makes us an extension of your team. Our commitment to fast, reliable support ensures minimal downtime and maximum operational efficiency.With over two decades of experience, we combine technical expertise with a deep understanding of industry-specific challenges. Our team stays ahead of technological advancements to provide innovative solutions that drive business growth. We pride ourselves on building long-term partnerships through transparency, accountability, and exceptional service delivery. Our clients benefit from our proactive maintenance strategies and rapid response times, which have consistently exceeded industry standards. This combination of experience, accreditation, and client-centric values positions us as a leader in the IT services sector.
Services
IT Support
Hardware Supply
Cyber Security
Cloud Services
AI Solutions
Online Presence
Connectivity
VoIP
Cyber Essentials
Details
- Year established: 2001
Highlights and features
- We have over 20 years of experience in IT support and managed services
- Our team holds ISO 27001 and Cyber Essentials Plus accreditations
- We provide proactive system monitoring with average response times under 2 working hours
- We specialise in supporting remote and hybrid work environments securely
- We offer consultancy services aligned with business growth objectives
Associations and certifications
- ISO 27001
- Cyber Essentials Plus
What people say
Exceptionally happy with services
Fast turn around times
Highly recommend
Proactive support
Technical excellence
Services
IT Support Services
We provide reliable, responsive IT support to maintain business operations. Our services include helpdesk assistance, proactive system monitoring, and rapid issue resolution. With a focus on security and minimal downtime, we offer both remote troubleshooting and onsite support tailored to your organisation's needs. Our team ensures fast resolutions while maintaining compliance with industry standards.
Hardware Supply
We supply enterprise-grade IT hardware with bespoke setup and ongoing support. Our services cover sourcing, configuration, and maintenance of devices to ensure seamless integration. We work with leading manufacturers to provide laptops, desktops, servers, and networking equipment that meet your specific operational requirements and technical specifications.
Cyber Security
Our cybersecurity services protect against threats like ransomware and phishing attacks. We implement multi-layered security solutions, compliance support for standards like Cyber Essentials Plus, and employee training programs. Our approach combines threat assessment, vulnerability scanning, and incident response to safeguard your business data and IT infrastructure.
Cloud Services
We offer flexible cloud solutions for data storage, remote work, and business growth. Our services include cloud migration, management, and optimisation across platforms like Microsoft 365 and AWS. We ensure secure data protection, business continuity, and scalable infrastructure to support evolving organisational needs.
AI Solutions
Our AI solutions enhance business efficiency through smart automation and decision-making tools. We implement tailored productivity solutions that streamline workflows, automate repetitive tasks, and provide data-driven insights to improve operational effectiveness and competitive advantage.
People
Dean Willingham
Managing Director
With over 20 years of leadership experience, Dean oversees strategic direction and client relationships. He brings extensive industry knowledge and a commitment to delivering exceptional IT solutions that drive business success.
Alex Belsom
Technical Director
Alex leads technical operations with expertise in infrastructure and cybersecurity. He ensures innovative technology implementations while maintaining strict compliance with security standards and client requirements.
Michelle Willingham
Director
Michelle focuses on business development and client satisfaction. Her strategic approach to service delivery and operational management contributes significantly to the company's growth and client retention.
Elliott Pratt
ICT Systems Engineer
Elliott provides expert technical support and system engineering solutions. His hands-on experience ensures reliable implementation and maintenance of complex IT infrastructure for diverse client environments.
Jordan Sturgeon
ICT Support Technician
Jordan delivers frontline technical support with a focus on rapid problem resolution. His client-focused approach ensures minimal disruption to business operations while maintaining high service standards.
Questions
What IT services do you offer?
We provide IT support, cloud solutions, cybersecurity, hardware supply, and AI productivity tools tailored to business needs.
How quickly do you respond to support requests?
We aim to respond within 2 working hours, with average response times significantly faster than industry standards.
Are you Cyber Essentials certified?
Yes, we hold both Cyber Essentials Plus and ISO 27001 accreditations for information security management.
Do you support remote working environments?
Yes, we specialise in secure remote access solutions and hybrid work environment implementations.
What industries do you serve?
We work with shipping, logistics, finance, legal, manufacturing, charities, and professional services organisations nationwide.
Do you offer cloud migration services?
Yes, we manage complete cloud migrations with minimal downtime across Microsoft 365, Azure, and AWS platforms.
