Expert Solutions for Your Event Success
At Gilmour & Aitken Ltd, we take pride in being one of the UK's leading timber specialists, supplying a comprehensive range of high-quality hardwoods and softwood timber products for a wide range of applications. Established in 1852, our family-run business is now in its 5th generation, and we continue to be committed to providing exceptional product expertise, extensive stock range, and outstanding customer service.
Our Services
We offer a diverse range of services to cater to the needs of various industries. Our bespoke cutting and profiling services enable us to provide customised solutions for our clients. We also operate a sawmill, where our skilled team can mill and cut timber to individual orders, from large public sector contracts to small, one-off hardwood orders. Our flexibility and adaptability enable us to take on a wide range of projects, from joinery and construction to marine and civil engineering, oil and gas, and railway industries.
Our Products
Our product range is extensive, featuring rough sawn timber, joinery hardwoods and softwoods, profiled, laminated, and ThermoWood timbers. We source our timber from highly sustainable, productive, and naturally regenerating healthy forests around the world, including West Africa, Malaysia, North America, and Europe. Our tropical hardwoods, such as Meranti, Sapele, Utile, and Iroko, are carefully selected from well-managed forests that practice Reduced Impact Logging, contributing to 14 of the 17 UN Sustainable Development Goals. Our specialist joinery softwoods, including Clear Douglas Fir, Larch, Southern Yellow Pine, Quebec Yellow Pine, and Parana Pine, are sourced from responsibly managed forests with PEFC certification.
Our Commitment to Sustainability
At Gilmour & Aitken Ltd, sustainability is at the heart of our business. We believe that well-managed tropical forestry and responsible timber sourcing are essential for the future of our industry. We are committed to sourcing timber from certified and UKTR-compliant forests, ensuring that our products meet the highest environmental and social standards. Our Chain of Custody Audit and STTA certification demonstrate our dedication to transparency and accountability in our timber sourcing practices.
Customer Feedback Summary
Gilmour & Aitkin have received overwhelmingly positive feedback from their customers, with numerous five-star ratings across the board. Clients appreciate the competitive prices, helpful staff, and quality products offered by the company. Several customers have highlighted the excellent delivery service, with drivers being described as cheerful and helpful. The wide range of exotic woods available has also been praised by many customers.
The staff at Gilmour & Aitkin have been commended for their friendly and accommodating nature, with some customers noting that they go the extra mile to ensure customer satisfaction. Long-term customers have expressed their loyalty to the company, stating that they will continue to use Gilmour & Aitkin for their timber needs due to the consistent high-quality service provided.
One customer noted that the yard could be cleaner, but this was a minor complaint compared to the overall positive feedback received by the company.
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