Trust your local Interflora Member
At The Flower Gallery, we are passionate about providing our customers with the most beautiful and unique flower arrangements for any occasion. With over 40 years of experience, our expert florists are dedicated to creating stunning bouquets, arrangements, and gifts that exceed your expectations.
Our Story
Established in 1973, The Flower Gallery has been a proud member of the West Hampstead community, providing exceptional floral services to our customers. Our team of skilled florists has built a reputation for delivering the freshest flowers, most creative designs, and unparalleled customer service. We pride ourselves on being your trusted local West Hampstead florist, committed to making every occasion special.
Our Services
We offer a wide range of flower arrangements and gift designs to suit every taste and occasion. From romantic bouquets to sympathy flowers, our expert florists can create bespoke arrangements that reflect your personal style. Our online shop makes it easy to browse and order flowers for delivery to NW2, NW3, NW6, and NW8, including West Hampstead, Hampstead, Cricklewood, Kilburn, and St John's Wood. Whether you need same-day flowers, next-day, or for a future date, we can help.
Why Choose Us
At The Flower Gallery, we understand the importance of delivering exceptional quality and service. That's why we only use the freshest flowers, sourced from local and international suppliers. Our expert florists take pride in every bouquet and arrangement, ensuring that every detail is meticulously crafted to exceed your expectations. With our secure online ordering system and friendly customer service, you can trust us to make every occasion special.
Overall Experience
The Flower Gallery has received a mixed bag of reviews, with some customers raving about their beautiful flowers and excellent service, while others have had negative experiences with poor customer service, overpriced flowers, and disappointment with the quality of the flowers.
Positive Experiences
Many customers have praised the shop's beautiful and fresh flowers, excellent service, and reliable delivery. Some have also appreciated the staff's willingness to accommodate special requests and create custom arrangements. The shop has been commended for its fast and efficient service, with many customers expressing satisfaction with their overall experience.
Negative Experiences
On the other hand, some customers have reported poor customer service, with staff being unhelpful and even insulting. Some have also been disappointed with the quality of the flowers, with some wilted or dying shortly after purchase. Delivery issues have also been a problem, with some customers experiencing delays or non-delivery.
Areas for Improvement
Based on the reviews, it is clear that The Flower Gallery needs to work on improving its customer service, ensuring that staff are courteous and helpful to all customers. The shop also needs to address issues with flower quality and delivery, to ensure that customers receive high-quality flowers on time.
Be the first to review Flower Gallery.
Write a Review
