Business Details
21 Years
experience
Emergency
services
Expert IT Services for Welsh Businesses
Since our establishment in 2005, Intelligent IT Solutions has dedicated itself to addressing the IT needs of businesses across Wales. Our core offering combines outsourced IT support, technology solutions, and expert consultancy, tailored specifically to the requirements of small and medium-sized enterprises. Our team works closely with clients to deliver affordable, efficient support programs that grant access to critical IT expertise while maintaining cost-effectiveness. We pride ourselves on our client-driven approach, ensuring our services feel like a seamless extension of our clients' operations. With a focus on proactive monitoring and strategic recommendations, we help businesses mitigate risks, improve operational efficiency, and maintain compliance with evolving industry standards.Our commitment to quality has earned us the trust of over 100 clients, including long-standing partnerships with companies like KTS Owens Thomas Ltd and Pier Consulting. Our team of certified technicians leverages industry-leading tools and methodologies to resolve 90% of IT issues within 20 minutes, minimizing downtime and maximizing productivity. We specialize in managed IT services, cybersecurity solutions, and GDPR compliance frameworks, ensuring our clients remain protected against emerging cyber threats. By combining technical expertise with personalized service, we empower Welsh businesses to achieve sustainable growth through intelligent IT strategies.
Services
IT Support
Managed IT Services
Cybersecurity
GDPR Compliance
VoIP Solutions
Disaster Recovery
Details
- Year established: 2005
Highlights and features
- We have delivered IT solutions in Wales since 2005
- Our technicians resolve 90% of issues in under 20 minutes
- Certified experts provide strategic IT recommendations
- We offer proactive system monitoring 24/7
- Proven GDPR compliance expertise for EU regulations
What people say
Professional efficient courteous
First class response
Reliable quality service
Technical expertise invaluable
Highly recommend services
Services
IT Support
Our IT support service provides comprehensive technical assistance through proactive system monitoring and rapid issue resolution. Certified technicians address hardware, software, and network problems with a 90% success rate within 20 minutes. This service ensures business continuity by minimizing downtime and maintaining optimal system performance.
Managed IT Services
Proactive monitoring of IT infrastructure helps prevent data loss and system downtime. We continuously track servers, networks, and applications while implementing preventive maintenance measures. This service guarantees consistent performance and immediate response to potential issues across all business operations.
Cybersecurity
Our cybersecurity solutions defend against cyber threats through advanced threat detection and prevention systems. We implement firewalls, intrusion detection, and encryption protocols while providing regular security audits. This service protects sensitive business data and ensures compliance with industry security standards.
GDPR Compliance
GDPR compliance services ensure proper implementation of EU data protection regulations. We audit current systems, implement necessary controls, and provide staff training programs. This service guarantees lawful data handling practices and protects businesses from potential regulatory penalties.
Disaster Recovery
Disaster recovery solutions protect business operations from unexpected disruptions. We create customized recovery plans, implement data backup systems, and conduct regular testing. This service ensures critical business functions can resume quickly after any operational incident.
People
Ben Russell
Director
Director with extensive experience in IT service management, responsible for strategic decision-making and client relationship development within Intelligent IT Solutions.
Paul Owen
Director
Director overseeing technical operations and service delivery, bringing specialist knowledge in enterprise IT solutions and cybersecurity frameworks to the business.
Questions
What IT services do you offer for Welsh businesses?
We provide comprehensive IT support, managed services, cybersecurity solutions, GDPR compliance assistance, and disaster recovery planning tailored to Welsh SMEs.
How quickly do you respond to IT issues?
Our technicians resolve 90% of IT problems within 20 minutes through our rapid response system and proactive monitoring approach.
Can you help with GDPR compliance requirements?
Yes, we specialise in implementing EU data protection regulations through system audits, security controls, and staff training programs.
Do you offer 24/7 technical support?
Yes, our managed IT services include continuous system monitoring and immediate technical support available 24 hours a day, 7 days a week.
What industries do you work with?
We serve diverse sectors across Wales, including construction, property management, professional services, and manufacturing businesses of all sizes.
