Business Details
26 Years
experience
Emergency
services
Professional IT Support in Edinburgh
Established in 2000, Icelantic provides professional IT support and consultancy services tailored to small and medium-sized enterprises across Scotland. Our team of over 20 engineers, based in Edinburgh, combines technical expertise with business acumen to deliver reliable, secure, and cost-effective IT solutions. We prioritise client relationships, offering 24/7 support, on-site visits, and strategic advice to ensure systems operate seamlessly.With Cyber Essentials accreditation, we uphold rigorous security standards while simplifying complex technologies for real-world applications. Our clients benefit from proven methodologies, rapid problem resolution, and a commitment to evolving with industry advancements, ensuring their IT infrastructure aligns seamlessly with business goals.
Services
IT Support
Office 365 Consultancy
Disaster Recovery
System Security
Remote Working Solutions
Cloud Migration
Network Upgrades
Data Backup
Cybersecurity Audits
Office Relocation Services
Details
- Year established: 2000
Highlights and features
- We offer over 20 years of experience in IT support for Scottish SMEs.
- Our team provides 24/7 emergency response and on-site visits.
- Certified experts deliver tailored solutions aligned with business needs.
- Proven track record in resolving complex IT issues swiftly.
- We prioritise long-term relationships through monthly check-ins and proactive maintenance.
Associations and certifications
- Cyber Essentials
What people say
Outstanding support service
Professional and friendly
Quick response time
Excellent technical knowledge
Reliable IT solutions
Services
IT Support
Our IT support services ensure your business systems operate flawlessly, offering remote and on-site solutions for hardware, software, and network issues. With rapid response times and proactive maintenance, we minimise downtime. Tailored to SMEs, our support includes 24/7 emergency assistance, monthly check-ins, and expert diagnostics to resolve recurring problems.
Office 365 Consultancy
We help businesses maximise Office 365's potential, enabling secure collaboration via Teams, SharePoint, and OneDrive. Our consultancy ensures seamless migration, user training, and integration with existing systems. By leveraging cloud technology, we enhance flexibility, data security, and remote working capabilities for Scottish SMEs.
Disaster Recovery
Specialising in rapid data recovery from server failures, we employ advanced tools and partnerships to restore systems efficiently. Our services include risk assessments, backup strategies, and business continuity planning, ensuring minimal disruption and compliance with security standards like Cyber Essentials.
System Security
We implement robust security measures, including penetration testing and compliance audits, to safeguard against breaches. Our proactive approach addresses vulnerabilities, manages access controls, and educates staff, ensuring compliance with regulations like GDPR and ISO standards.
Remote Working Solutions
We enable secure remote operations through Office 365 integration, Virtual Private Networks (VPNs), and cloud infrastructure. Our solutions include setting up Teams for collaboration, SharePoint for document management, and ensuring compliance with security protocols for distributed teams.
People
Duncan Reid
Manufacturing Consultant
Specialising in IT for manufacturing, Duncan has over 15 years of experience designing resilient networks and integrating systems for SMEs. He focuses on eliminating single points of failure to ensure production continuity.
Simon Forrest
Remote Working Specialist
Simon leads Icelantic's remote working initiatives, helping businesses leverage Office 365 tools. With expertise in Teams and SharePoint, he streamlines communication and enhances agile workflows across industries.
Questions
What IT services does Icelantic offer for SMEs?
We provide IT support, cloud migration, cybersecurity, disaster recovery, and consultancy tailored to small and medium businesses in Scotland.
Do you offer 24/7 emergency IT support?
Yes. Our team is available 24/7 to resolve critical issues, including server failures and data recovery, with rapid on-site or remote assistance.
How can Office 365 improve my business operations?
Office 365 enhances collaboration via Teams, SharePoint, and OneDrive. We ensure secure, scalable deployment and integration with existing systems for seamless workflows.
What areas do you serve?
Primarily Edinburgh and across Scotland, supporting businesses with on-site visits and remote services.
Are your services Cyber Essentials accredited?
Yes. We are certified under the UK government's Cyber Essentials scheme, ensuring robust security protocols for your data and systems.
Can you assist with IT for manufacturing environments?
We specialise in resilient network design, system integration, and failover solutions for production facilities, ensuring uptime and compliance with industry standards.
