Delivering exceptional products and services that meet customer needs
Our Mission
Solent Removals is dedicated to delivering exceptional removals and home moving experiences for our valued customers in Southampton and beyond. We take pride in ensuring a seamless, stress-free transition, treating your possessions with utmost care and respect.
Who We Are
Led by Mark, a passionate and experienced removals professional, our team comprises skilled and courteous individuals who take pride in their craft. We combine meticulous attention to detail with an efficient and respectful approach to ensure your move is as smooth and enjoyable as possible.
What We Do
Whether you require the relocation of a single item or the entire contents of your home, Solent Removals offers a comprehensive range of services to meet your unique needs. Our services include:
- House Removals: Professional packing and unpacking, furniture dismantling and reassembly, secure transportation, and careful handling of all your belongings.
- Secure Storage: Partnering with Lok 'n Store, we provide affordable and reliable short-term and long-term storage solutions for your belongings.
- Packing and Unpacking: Our experienced team can pack your belongings efficiently and securely, and unpack them at your new location.
- Partial or Full Loads: Choose the level of assistance you need, whether you require help moving just a few items or the entire contents of your home.
Our Values
At Solent Removals, we stand by the following core values:
- Integrity: We uphold the highest ethical standards and act with transparency in all our dealings.
- Professionalism: We deliver a reliable and efficient service, ensuring your peace of mind.
- Customer Focus: Your satisfaction is our top priority, and we go above and beyond to meet your individual needs.
- Value: We believe in offering competitive prices and transparent billing without compromising quality.
Why Choose Solent Removals?
With Solent Removals, you can expect:
- Personalised service: You will deal with Mark from the initial enquiry until job completion, ensuring a tailored and responsive experience.
- Competitive prices: We offer transparent and affordable rates, guaranteed to be competitive.
- Peace of mind: We are fully insured for your complete peace of mind.
- Happy and helpful staff: Our team is dedicated to providing exceptional customer service and ensuring your move is a positive experience.
Exceptional Customer Service
The majority of the reviews left by customers of Solent Removals are glowing with praise for the company's exceptional customer service. The reviewers, who all rated the company 5 stars, comment on the efficiency, professionalism, and friendly demeanor of the team led by Mark.
Communication
The reviewers praise the prompt and efficient communication from the outset, with Mark being particularly mentioned for his courteous and helpful manner. The team is described as being very responsive, professional, and courteous, with one reviewer citing "positive responsiveness" as a highlight of the experience.
Packaging and Moving
The reviewers are unanimous in their praise for the care taken with their belongings during the moving process. They comment on the careful and considerate approach taken by the team, with one reviewer noting that everything arrived safely and sound.
Flexibility and Adaptability
The reviewers appreciate the flexibility and adaptability of the team, who were able to accommodate any last-minute changes or requests. One reviewer notes that the team was super flexible and had great communication at all times.
