Business Details
11 Years
experience
Emergency
services
Your Trusted IT Partner for Comprehensive Solutions
NewGen IT Services has been delivering smarter IT solutions for over a decade, prioritising client relationships and operational efficiency. As a family-run business, we combine flexibility with long-term commitment to help businesses streamline their IT infrastructure. Our team of experts provides tailored support across hardware, cloud solutions, cyber security, and connectivity, ensuring clients can focus on growth. With a proven track record in Northamptonshire and beyond, we offer same-day service, dedicated account management, and 24/7 remote or on-site support.Our approach blends technical expertise with a client-first ethos, addressing challenges from system maintenance to strategic digital transformation. Backed by testimonials highlighting reliability and proactive service, we aim to be an extension of our clients' teams, driving efficiency and future-proofing their operations.
Services
IT Support
Cloud Solutions
Cyber Security
Hardware Supply
VoIP Services
AV & Data Cabling
Emergency Repairs
Network Monitoring
Server Maintenance
Remote Support
Details
- Year established: 2015
Highlights and features
- We offer 15+ years of combined experience in IT support and infrastructure.
- Our dedicated account directors provide personalised service tailored to your business needs.
- 24/7 remote and on-site support ensures minimal downtime for your operations.
- We deliver scalable cloud solutions designed around your business's unique requirements.
- Proven track record with testimonials highlighting exceptional service and reliability.
What people say
Exceptional service
Proactive and hardworking team
Quick turnaround
24/7 support
Heaps of ideas
Services
IT Support
Our fully managed IT support services ensure seamless operations for businesses in Northamptonshire and beyond. We provide proactive maintenance, rapid incident resolution, and strategic guidance to minimise downtime. With remote and on-site options available, our certified engineers deliver tailored solutions for hardware, software, and network issues.
Cloud Solutions
NewGen's scalable cloud solutions optimise business flexibility and data accessibility. We implement secure public, private, and hybrid cloud environments with nightly backups and compliance measures. Our services include SaaS, IaaS, and PaaS models, enabling cost-effective storage, collaboration tools, and infrastructure management tailored to your operational needs.
Cyber Security
Our comprehensive cyber security services defend against evolving threats through unified threat management and staff training. We implement 24/7 monitoring, malware protection, and compliance frameworks to safeguard sensitive data. Regular audits and disaster recovery plans ensure business continuity against phishing, ransomware, and unauthorised access attempts.
Hardware Supply
We supply and configure enterprise-grade IT hardware including servers, workstations, and networking equipment. Our solutions cover desktops, laptops, printers, and cloud infrastructure with next-day delivery. We ensure compatibility with existing systems and provide lifecycle management to maintain optimal performance and cost-efficiency.
AV & Data Cabling
Our structured cabling services future-proof business connectivity with Cat 6, fibre-optic, and wireless solutions. We install and maintain audio-visual systems, video conferencing equipment, and data centres. Regular audits ensure compliance, while fault-finding services prevent network downtime across office moves and expansions.
People
Suraj Dholakia
Managing Director
With 19 years in IT sales and business development, Suraj leads NewGen's strategic direction. His focus on client relationships and operational excellence drives the company's growth. He balances technical vision with hands-on management to ensure service quality and team alignment.
Jessica Dholakia
Finance Manager
Jessica oversees financial operations with expertise in accounting and business management. She ensures transparent billing processes and handles client finance queries efficiently. Her background in corporate finance supports NewGen's commitment to clear, reliable service delivery.
Questions
What IT services does NewGen offer?
We provide managed IT support, cloud solutions, cyber security, hardware supply, VoIP services, and AV/data cabling for businesses in Northamptonshire and nationwide.
Do you offer emergency IT support?
Yes, our 24/7 emergency services ensure rapid response for critical IT issues with same-day support available in Northamptonshire.
Which areas do you serve?
We operate locally in Northamptonshire, Bedfordshire, Leicestershire, and Cambridgeshire, with remote support available across the UK.
How do you handle cyber security?
We implement 24/7 monitoring, staff training, and compliance frameworks to protect against phishing, ransomware, and data breaches while ensuring regulatory compliance.
Can you support growing businesses?
Our scalable cloud solutions and dedicated account management adapt to your business's evolving IT requirements, supporting seamless expansion.
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