Business Details
23 Years
experience
Emergency
services
Expert IT Support Services in Manchester
Established in 2003, Apex Computing has built a reputation as a trusted provider of comprehensive IT solutions across Manchester and the North West. As a Microsoft Gold Partner with Cyber Essentials accreditation, we combine technical expertise with a customer-centric approach to deliver tailored IT support, cloud services, and cybersecurity solutions. Our team of certified professionals provides 24/7 support, ensuring businesses maintain operational continuity through proactive maintenance, rapid response times, and strategic technology implementation.With decades of collective experience, we specialise in understanding both technological requirements and human needs, offering bespoke solutions that align with each client's unique operational demands. Our commitment to excellence is evidenced by hundreds of five-star reviews and long-standing partnerships with organisations ranging from SMEs to global enterprises across diverse sectors including finance, healthcare, and manufacturing.
Services
Managed IT Support
Cloud Services
Cyber Security
Business Continuity
Software Licensing
Server Maintenance
Network Support
Disaster Recovery
IT Consultancy
Remote Support
Details
- Year established: 2003
Highlights and features
- 24/7 availability with rapid response times for critical issues
- Customer-focused approach with tailored technology solutions
- Industry-recognised accreditations including Microsoft Gold Partner status
- Proven track record supporting diverse sectors since 2003
- Proactive system monitoring to prevent potential technical issues
Associations and certifications
- Microsoft Gold Partner
- Cyber Essentials Partner
- Exclaimer Partner
What people say
Excellent service
Trustworthy support
Rapid response times
Technical expertise
Proactive maintenance
Services
Managed IT Support
Our comprehensive managed IT support ensures continuous system operation through proactive monitoring and maintenance. With 24/7 technical oversight, we identify and resolve potential issues before they impact business operations. Our team provides hardware and software management, security updates, and performance optimisation tailored to each client's specific requirements, ensuring reliable technology infrastructure that supports business growth and continuity.
Cloud Services
We deliver scalable cloud computing solutions that enhance business flexibility and remote working capabilities. Our Microsoft Azure and Microsoft 365 expertise enables secure data storage, collaboration tools, and virtual desktop infrastructure. By migrating systems to cloud platforms, we help organisations reduce physical infrastructure costs while maintaining enterprise-grade security and compliance standards through tailored cloud architecture design and implementation.
Cyber Security
Our cybersecurity services protect businesses from evolving digital threats through multi-layered defence strategies. We implement Cyber Essentials-compliant security measures including network monitoring, data encryption, and penetration testing. With regular security audits and staff awareness training, we help organisations maintain GDPR compliance and protect sensitive information against sophisticated cyber attacks while ensuring business continuity.
Business Continuity
We develop custom business continuity plans to minimise operational disruption during technical failures. Our solutions include automated data backups, server replication, and rapid recovery systems that ensure minimal downtime. With tested recovery protocols and redundant infrastructure, we enable organisations to maintain critical operations during unexpected outages, providing peace of mind and protecting revenue streams during crisis situations.
Software Licensing
Our software licensing specialists ensure organisations maintain compliance while optimising technology investments. We manage Microsoft and third-party software licenses, providing audit support and cost-effective licensing strategies. With expert guidance on software deployment and usage rights, we help businesses avoid legal risks while ensuring they only pay for necessary licenses, improving overall IT budget efficiency.
People
Chris Gorman
CEO
Co-owner and strategic leader with extensive operational oversight, Chris has driven Apex Computing's growth since joining the company. His leadership focuses on delivering innovative IT solutions while maintaining the company's customer-centric ethos.
Daniel Shone
Managing Director
Founder of Apex Computing, Daniel has led the company's development since its establishment in 2003. He oversees daily operations while maintaining the company's commitment to technical excellence and client satisfaction.
Ashley Proctor
Head of Technical Delivery
With IT expertise since 2005, Ashley leads our technical operations, managing projects and cybersecurity teams. His Azure certification and leadership ensure delivery of high-standard technical solutions to clients.
Brandon Webb
Head of Operations
Bringing 25+ years of IT operations experience, Brandon ensures our service delivery meets business needs. His people-focused leadership drives effective IT strategies that align with client requirements across various sectors.
Laura Yates
Head of Support Services
Managing our engineering team since 2014, Laura ensures efficient service desk operations. She monitors technical jobs and maintains high service standards through effective team management and client communication.
Questions
What IT services does Apex Computing offer?
We provide managed IT support, cloud solutions, cybersecurity, business continuity planning, software licensing, and network maintenance tailored to business requirements.
Do you support businesses outside Manchester?
While based in Manchester, we serve organisations across the North West and beyond through remote support and onsite visits when required.
Are your services available outside normal working hours?
Our technical support operates 24 hours a day, 7 days a week, including bank holidays, ensuring continuous IT assistance when needed.
How do you handle emergency IT issues?
We prioritise critical issues through our advanced ticketing system and can dispatch engineers immediately for urgent onsite requirements.
What cybersecurity accreditations do you hold?
As a Cyber Essentials Partner with Microsoft Gold accreditation, we implement government-approved security standards and industry best practices.
Can you support specific industry requirements?
Our experience across sectors including finance, healthcare, and manufacturing enables us to deliver tailored solutions meeting specific regulatory and operational needs.
