Expert Clean, Professional Service, When and Where You Need It
The Auction Centre stands as Cheshire's leading auction house, offering unparalleled expertise in the sale of individual items and entire collections across the North West of England. For over years, we have facilitated countless successful auctions, guiding our clients towards achieving exceptional results.
Who We Are
Our team of experienced professionals boasts extensive knowledge and passion for all things antique, modern, and collectible. We are dedicated to providing a professional and personalized experience, ensuring that every client receives the attention and guidance they deserve.
Our Services
We offer a comprehensive range of services to cater to diverse needs, including:
Auction Services
- Individual item, collection, and house clearance auctions
- Live and timed online bidding options
- Comprehensive marketing and promotion
- Transparent and clear auction procedures
Valuations
- Accurate and professional valuations for insurance, probate, estate planning, and sale
- Expertise in all areas, including antiques, fine art, furniture, jewelry, and more
Additional Services
- House clearance and shipping arrangements
- Charity auction coordination
- Bespoke consultancy and advice
A Commitment to Excellence
At The Auction Centre, we prioritize transparency, professionalism, and open communication. We are dedicated to:
- Providing clear and detailed auction catalogues and online information
- Maintaining open communication with our clients throughout the process
- Ensuring a fair and competitive bidding environment
- Achieving the best possible results for every item entrusted to us
Our Expertise
With extensive experience in diverse fields, our specialists can offer valuable guidance and support for:
- Numismatology: Expertise in valuing and handling coins and banknotes
- Musical Instruments and Collectibles: In-depth knowledge of various instruments and collectibles
- Antique and Modern Art: Extensive understanding of different artistic styles and periods
- Furniture and Decorative Arts: Comprehensive knowledge of antique and contemporary furniture, decorative items, and household goods
Positive Experience
The Auction Centre Runcorn has received numerous positive reviews, with several customers praising their excellent service, friendly staff, and seamless processes. Many customers have reported being delighted with their experiences, citing helpful and courteous staff, prompt despatch of items, and reasonable postage costs.
Negative Experiences
However, there have been some negative reviews, highlighting concerns about the handling of fragile items, poor communication, and issues with item valuation and sales. Some customers have reported receiving damaged items, with one buyer experiencing a broken leg on a Beswick huntswoman. Others have expressed frustration with the company's policies on item valuation, sales fees, and communication.
User Reviews
Several customers have reported excellent experiences, with some praising the auction centre's friendly and helpful staff. Paul Anwyll notes that the staff are friendly and helpful, but criticises the fact that buyers have to pay and collect items within 48 hours, whereas sellers do not receive payment for four weeks. Lorraine Fairbrother and Charlie Querelle have both reported positive experiences, citing good communication, helpful staff, and a seamless process.
However, several customers have received poor service, including Craig Hesling, who had items swapped, and Paul Carr, who had items sold cheaply on eBay without his consent. Alain Mascalchi has reported poor communication, and Stephen Mason notes that there is a difference in treatment between buyers and sellers.
Summary
The Auction Centre Runcorn has received a mixed bag of reviews, with some customers reporting excellent service and others reporting negative experiences. While some customers have praised the company's friendly staff and seamless processes, others have expressed concerns about item valuation, sales fees, and communication.
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