Business Details
40 Years
experience
Family-Run Residential Care Home in Bournemouth
Established in 1986, Richmondwood Care Home Care Home is a family-run residential care facility in Bournemouth, Dorset, dedicated to providing compassionate support for older adults. Our 22-bedroom home offers permanent and respite stays, with 19 en-suite rooms and round-the-clock care from a team of trained professionals. We prioritise independence and companionship, fostering a warm, homely atmosphere where residents enjoy modern amenities, including landscaped gardens, a conservatory, and social activity spaces. Our staff, many of whom hold advanced care qualifications, work closely with local GPs and community nurses to address medical needs while maintaining a person-centred approach. Over nearly four decades, we have built a reputation for excellence in elder care, combining professional expertise with the warmth of a family environment.Our facilities are registered with the Care Quality Commission and supported by local councils, ensuring adherence to rigorous standards. We offer tailored meal plans, weekly hairdressing and chiropody services, and regular social events to enrich residents' daily lives. Families consistently praise our staff's dedication, the cleanliness of our premises, and the genuine care shown to every resident. With easy access to Bournemouth's amenities and a commitment to continuous improvement, Richmondwood Care Home Care Home remains a trusted choice for residential elder care. Our leadership team, with decades of combined experience in health and social care, ensures that every aspect of our service reflects our core values of dignity, respect, and quality of life.
Services
Residential Care
Day Care
Hairdressing
Manicures
Chiropody
Garden Access
24-Hour Care
Palliative Care
Meal Services
Social Activities
Details
- Year established: 1986
Highlights and features
- We are family-run with 38 years of experience in residential elder care
- Our staff provide 24-hour care with specialist training in health and social care
- Award-winning landscaped gardens designed for accessibility and relaxation
- We maintain a 1:4 staff-to-resident ratio during daytime hours
- Registered with the Care Quality Commission and local councils for quality assurance
Associations and certifications
- Care Quality Commission
What people say
Caring staff
Spotlessly clean
Happy residents
Excellent care
Beautiful gardens
Services
Residential Care
Our residential care service provides 24-hour support for older adults needing assistance with daily living. Trained staff deliver person-centred care plans in comfortable en-suite rooms. Residents benefit from social activities, nutritious meals, and access to healthcare professionals while maintaining independence in a safe environment.
Day Care
Day care offers structured activities and social interaction from 11am-4pm daily. Participants enjoy meals, recreational programmes, and access to garden facilities. This service supports individuals needing daytime assistance while remaining in their own homes during evenings and nights.
Palliative Care
We provide compassionate palliative care with dignity and respect. Our team works alongside local GPs and community nurses to manage symptoms and ensure comfort. Families receive emotional support while residents experience tailored care plans focusing on quality of life in their final stages.
Garden Access
Award-winning gardens feature level access, raised flowerbeds, and seating areas for relaxation. Residents enjoy seasonal beauty through landscaped grounds with a fishpond, summer house, and conservatory offering year-round access to nature and outdoor social opportunities.
Meal Services
Freshly prepared meals cater to dietary requirements with four weekly rotating menus. Residents choose dishes daily, including special birthday celebrations. The separate dining room fosters social meals while maintaining options for private dining experiences when preferred.
People
John Glazer
Non Executive Director
John has owned Richmondwood Care Home Care Home since 1986 and oversees operations across multiple care facilities in southern England. With decades of sector experience, he ensures strategic direction while maintaining family values in care provision.
Holly Glazer
Managing Director
Holly has led Richmondwood Care Home Care Home since 2008, holding advanced qualifications in health and social care leadership. She manages business operations while maintaining close family involvement in daily care standards and resident welfare.
George Smee
Manager
George returned as manager in 2020 with extensive experience across health and social care settings. She leads the care team with specialist training, ensuring high standards of resident support and staff development.
Sarah Pillinger
Deputy Manager
Sarah has worked in various roles at Richmondwood Care Home Care Home since 2011, completing Level 3 qualifications in health and social care. As deputy manager, she provides operational support and maintains continuity in resident care practices.
Lucy Glazer
Executive Director
Lucy joined the family business in 2011, overseeing property maintenance and garden upkeep. Her role ensures the physical environment meets high standards, contributing to residents' comfort and quality of life.
Questions
What types of care does Richmondwood Care Home Care Home provide?
We offer residential care for older adults needing daily support and respite stays. While not a nursing home, we provide palliative care and coordinate with local healthcare professionals for medical needs.
Are there visiting hours restrictions?
Family and friends may visit at any time. Our homely environment encourages regular visits, with on-site parking available for visitor convenience.
How are meals tailored to residents?
We provide four weekly menus with daily choices, accommodating most dietary requirements. Residents can request specific meals, and special birthday celebrations include homemade cakes.
What activities are available?
Daily social activities, seasonal trips, and access to gardens feature in our programme. The conservatory hosts events, while outdoor spaces offer relaxation areas with seasonal floral displays.
How do you support resident independence?
Our approach balances care provision with autonomy. Residents choose daily routines, meal selections, and activity participation while receiving discreet support tailored to individual capabilities.
What safety measures are in place?
24-hour staff support ensures immediate assistance. The building has level access throughout, emergency call systems in rooms, and regular safety checks meeting Care Quality Commission standards.
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