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Welcome to Exeter Carpet Company
Here at Exeter Carpet Company, we are a small, family-run business situated on the north east fringe of the city centre. We take pride in stocking a fantastic range of carpets and floor coverings, and offering a full fitting service. As a family-run business, we are committed to providing exceptional customer service and ensuring that our customers are completely satisfied with their flooring choices.
Our Story
Run by husband and wife team, Karen and Trevor Roberts, along with their son Daniel, we have years of experience in the flooring industry. Our team is dedicated to helping you decide on the right floor covering for your home or workplace. We understand that every space is unique, which is why we offer a wide range of flooring options to suit different styles, budgets, and requirements.
Our Services
At Exeter Carpet Company, we offer a comprehensive range of flooring services, including carpets, Crucial Trading, Amtico, Alternative Flooring, Marmoleum, Harvey Maria, Karndean/Vusta, and Moduleo. Our showroom in Exeter showcases some of the best selections from all the leading brands, and our experienced team is always on hand to help you find the perfect flooring solution for your needs.
We are the city's Amtico 'One' preferential supplier, and we have all the designs and colour choices on display at our showroom. We are also specialist fitters of natural floor coverings, such as Sisal and Seagrass, and have both Alternative Flooring and Crucial Trading samples on show.
Our Commitment
At Exeter Carpet Company, we are committed to providing exceptional customer service, expert advice, and high-quality flooring solutions. We understand that choosing the right flooring can be a daunting task, which is why we are dedicated to making the process as smooth and stress-free as possible. Our team is always on hand to offer expert advice, guidance, and support throughout the entire process.
Visit Us
Our Exeter Carpet shop is a short walk up from John Lewis, with easily accessible parking. We look forward to seeing you soon and showing you our full range of flooring options.
Excellent Customer Service and Products
The reviews are overwhelmingly positive, with all customers rating their experience with Exeter Carpet Company as 5-star. The company's family-run business approach is praised for providing exceptional customer service, flexibility, and attention to detail.
Quality of Products and Fitting
Customers are extremely satisfied with the quality of the carpets and flooring products, as well as the excellent fitting service provided by the company. The products are described as "stunning", "fantastic", and of "high quality", with the fitting team praised for their skill, patience, and attention to detail.
Friendly and Knowledgeable Staff
The staff at Exeter Carpet Company, including Karen, Trevor, Dan, and others, are consistently praised for their friendly, helpful, and knowledgeable approach. They are described as "super flexible", "impeccable", and "brilliant" in their service.
Local Business with a Personal Touch
Several customers appreciate the fact that Exeter Carpet Company is a local, family-run business, which provides a more personal and trusted approach to customer service. This is seen as a significant advantage over larger retailers.
