"Excellent in Every Way" - join us for a fantastic dining experience!
Expert Carpet & Flooring Solutions for Every Home
Portadown Carpet Centre is a trusted flooring specialist based in Portadown, Craigavon. With over years of experience, we pride ourselves on offering exceptional advice, extensive product selection, and a comprehensive fitting service to satisfy all your flooring needs.
Experience & Expertise
Our team of experts has extensive knowledge of various flooring types, allowing us to provide tailored recommendations based on your specific needs and requirements. We work closely with both homeowners and developers to find the perfect solutions for both domestic and commercial spaces.
Extensive Product Range
From luxurious carpets to durable laminates and robust vinyl flooring, our extensive range caters to diverse tastes and budgets. We offer over 100 different carpet and flooring options, including:
- Carpets: An abundance of styles and textures to suit every room and household.
- Real Wood Flooring: Authentic warmth and beauty for a classic and luxurious look.
- Laminates & Vinyl Flooring: Budget-friendly and ideal for high-traffic areas.
- Commercial Flooring: Durable and functional solutions for offices, retail spaces, and more.
Tailored Solutions & Services
Beyond simply supplying flooring materials, we offer a comprehensive range of services to ensure a seamless and efficient process. This includes:
- Free Measuring & Estimates: Precise measurements and estimates tailored to your project.
- Expert Fitting: Professional installation by experienced and certified fitters.
- Turnkey Housing Solutions: Comprehensive flooring packages for new builds and renovations.
Exceptional Customer Care
At Portadown Carpet Centre, we prioritize excellent customer service. Our dedicated team is always happy to answer your questions, offer expert advice, and ensure your complete satisfaction. We are committed to building lasting relationships with our clients.
Customer Feedback
The reviews of Portadown Carpet Centre are mixed, with a few customers expressing satisfaction with the service, while others have had a poor experience.
Positive Feedback
Several customers have praised the shop for its range of products, competitive prices, and helpful staff. James, the fitter, was particularly commended for his excellent service. Additionally, customers appreciated the helpfulness of the sales associates, with one suggesting they be more empathetic.
Negative Feedback
However, a significant number of customers have expressed dissatisfaction with the shop. Emma was extremely unhappy with the service, citing poor communication and a lack of empathy from the staff. Catherine and Kerry Hackett experienced mistakes with their carpet orders, resulting in incorrect colours and no refunds offered. Natalie Foster was left with concrete floors due to a missed appointment, and Jim Burke's review mentioned a few issues with the fitting process. Sandra Carlisle was shocked by the poor customer service and lack of friendliness from the staff.
Unsatisfactory Experiences
Several customers have shared stories of unsatisfactory experiences with the shop, including poor communication, mistakes with orders, and unhelpful staff. These experiences have led to a loss of trust and a decision to take their business elsewhere.
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