Plumbox

Really pleased with the work carried out by Plumbox (boiler installation) and would highly recommend them. Excellent service: super responsive, friendly and explained things fully and clearly - did exactly what they said they would in a timely, professional manner. I'm very happy with my boiler!

Always reliable, easy communication and great service. Plumbox help me on numerous rental properties around Cambridge and always do a great job, often fitting me in at the last minute if a tenant has an emergency. Highly recommended.

Great communication, dependable and reliable service from first communication to work being completed, more than happy with the professional work carried out by Michael during his visit.

We have used Plumbox to install a water softening system for our home. Michael adiced us on the best/most efficient solution and came out simples and less expensive than the alternative bid. They were on time for the appointment, did a great job and .left everything clean.

Very helpful plumber, fitted new CH cylinder pwithout drama and was happy to answer all my questions.

Plumbox, what a company. Brilliant service, kept up to date by reports and detailed, methodical quotes! Whether its Michael, Ciaran or Verena, all quick to respond! Would recommend.

Great company .
Communication was excellent and engineer punctual and knowledgeable.
When I had a problem with the settings on my underfloor heating I was given a very prompt call back and the advice I needed which avoided me having to pay for a call out .

Fixed a leak in bathroom when they said they would. Had to move a lot and rip a lot out to get to where the leak had damaged but the bathroom looks exactly as it used to as a consequence and the leak is fixed. Pleasant to deal with and came round exactly when thy said they would.

Use Plumbox! Michael and his team are exceptional. I've worked with tradesman for 25yrs and Plumbox have shown themselves to be above the rest. Highly recommended.

We have used Plumbox several times and have always found them prompt, efficient and very friendly and helpful.

Installed a new whole central heating system (gas pipes, combi boiler, radiator), gas cooker and outside water taps. Really happy with the service and information throughout the process from quote to completion. Michael is very responsive and get in touch with us the whole time.

The fact I like most is that it's easier to get in touch with him (who is in charge) directly and customise your needs even in the middle of the installation, unlike big companies where you ask a question and it takes ages to get back and you only speak to the admin/receptionist and cannot speak directly to the person in charge. You can ask questions and opinions from him. They will explain to you which is most suitable for your needs. During the installation, we requested to upgrade one of the radiators, and install an outside tap at the front of the house, which was done quickly. We also requested to customise the combi boiler and flue location and the way it is attached to the wall and also to upgrade the wireless control to Google Nest, which Michael agreed to do it straightaway.

Price wise, the quote is very reasonable compared to others and the radiators used are of good quality. You will know if you shop around and ask quote from others.

The installation time is great although it took just one more day than expected. But this is due to the fact that they are installing a whole new system (not just replacing old rads or boiler). They explained that they want to get it right in the first place rather than rushing to finish it, and then homeowner faces with issues later down the line. I prefer this way and I can see his whole team is doing their best. When I am writing this review, it's almost 3 weeks since completion. And I don't see any issue like leaks or gas smell or such.

They took extra care during the installation to control dirts and dusts like laying plastic sheets throughout, covering items as needed, vaccuming at the end of each day, etc. They cleared everything after completion including the old hot water tank, loft cold water tank and all old pipes.

Thanks Michael and his team for their brilliant service. Can't recommend enough... :)

Plumbox are brilliant! Very reliable and quick to respond. They have carried out lots of work for us and always to a very high standard. Would not hesitate to recommend them to anyone in need of a trustworthy plumber / gas engineer.

Michael was incredibly friendly and professional. He was able to come out 4 hours after I called and fixed the problem with little fuss. He also recorded the fix to help me in future. I would definitely recommend and will use Michael again in future.

We've been using Plumbox for over 10 years, and always had excellent service, and competitive prices. We have used them for boiler installation and servicing, wet room and bathroom renovations as well as general pluming odd jobs. Being OAP's it's good to have tradesmen you can trust.

Can't rate Plumbox enough!
From start to finish their communication was on point, letting me know exactly when they would arrive, even giving a 10 minute courtesy message.
Attending engineer Dan was friendly and very tolerant of my nosey dogs! He completed my boiler warranty service and made sure everything was completed correctly and performing well.
Thank you Plumbox, will certainly be using you in the future and will not hesitate to recommend you to family and friends!

Couldnt praise Plumbox highly enough! My boiler broke down and I made an enquiry. Michael contacted me same day and arranged a visit next day. Dan arrived at agreed time. He was very professional, polite, honest and fixed the boiler. He also answered all the questions and gave advice. First class service! Thank you!

Easy to book, competitive price, efficient

Quick response - wonderfully amenable.
Their network system means images, and messages are all in the same place. Good quality work and really nice folk

Great company. Was able to fit a major job within a short space of time after the original quote. Very good after sales support when we had a slight problem. A plumber was sent to us within a couple of hours. We have no hesitation in recommending this company.

We needed to have a new central heating boiler installed due to the complete breakdown of our previous one. We selected Plumbox based on three key criteria: we wanted a supplier who was accredited for the boilers we were considering, preferably local as we believe in supporting local businesses and one that had good trusted reviews. Plumbox were contacted and came to see us promptly to look at our system and discus our needs. This was done and a quote provided soon afterwards, along with prospective start date and completion times. For comparison purposes we did get other quotes but having considered them all we decided to proceed with Plumbox. We admit that the fact they could complete the installation without delay helped.
An installation date and start time of 08.00 was agreed. It was good to see that the team arrived exactly on time and proceeded with the installation efficiently, cleanly and without delay. All went well, the friendly team showing great respect for our home and answering questions regarding the installation as they proceeded. By mid-afternoon the new boiler was installed and commissioned with the warm water proceeding to keep us warm again. Instructions on using the new boiler were given and a follow up visit arranged to hand over paper work relevant to the installation and to answer any questions.
Overall we were completely satisfied and can wholeheartedly recommend Plumbox.

Really impressed with the service provided. The service from initial contact to having a new boiler was so quick and felt really easy.

Landlord's gas safety check and boiler service. Also replaced out-of-date carbon monoxide alarm.

I had an issue with my boiler (not an emergency, minor leakage). I have contacted Michael who was able to come the following week and fixed the problem during his visit. He has professional and efficient in addressing the issue. As landlord, I appreciated that he liaised with my tenant to let them know when he was planning to come. Michael maintained a clear communication with me, from beginning to end I am very satisfied with Michael, I highly recommend!

Such a brilliant, trustworthy team. Friendly guys who explained everything without jargon so I knew what was going to be done. They fit us in when our boiler broke an hour into moving into our new house. They were efficient, neat and tidy. They did a brilliant job on the bits that others can be slapdash on (bricking up the wall and filling in holes) and worked really hard on it all. Such a positive experience and will 100% be using them again when needed.

Plumbox was recommended to me by a neighbour, and recently did some work renovating our bathroom, replacing a shower tray and cubicle, shower, some taps, bath panels, and so on. Michael was a pleasure to deal with. They did a great job. Bathroom now looks great. Would definitely recommend.