In 2011, Heatsafe Heating Ltd was founded by Directors Dougie and Graeme, who shared both professional training and industry experience within a major UK heating company. Their decision to form their own business was motivated by a desire to deliver outstanding service and fair pricing to clients throughout Scotlands central belt. At Heatsafe Heating Ltd, we place great emphasis on excellence and what we describe as the Heatsafe waya practice built on reliability, craftsmanship, and commitment to our clients. Our reputation has been shaped and strengthened through positive word of mouth and returning customers.
Dougies professional background extends over two decades, beginning with a pipe fitting apprenticeship and culminating in a respected role as a service engineer with Scottish Gas, where he also gained his ACS qualification. His technical ability and dedication remain central to our service. Graeme, who initially trained as a thermal insulation engineer, expanded his expertise with a Higher National Diploma in electrical engineering before securing his ACS accreditation at Scottish Gas. Recognised as Engineer of the Year early in his career, Graeme brought valuable experience from his work in Glasgow service operations to the creation of Heatsafe Heating Ltd.
Served areas
- Falkirk, Stirling, Cumbernauld, Glasgow
Business details
- Year established: 2011
- Licensed
- Insured
Highlights and features
- Award-winning trusted local boiler installation company
- Gas Safe registered heating and plumbing specialists
- Comprehensive boiler service, repair and installation
- Serving Glasgow, Falkirk, Edinburgh and surrounding areas
- Five-star rated for reliability and professionalism
- Flexible finance options available for customers
Associations and certifications
- Gas Safe
Payment methods
- Debit cards
- Credit cards
Services
Our professional boiler installation service is designed to provide both peace of mind and long-term efficiency. Heatsafe Heating Ltd employs fully qualified engineers who deliver safe and high-quality installations every time. We carefully assess your household requirements to recommend suitable systems, ensuring that your new boiler performs reliably while offering potential savings on energy bills. 
At Heatsafe, we understand that a boiler breakdown can cause major disruption at home. Our engineers bring over 15 years of proven experience and are trained to work on all manufacturer systems. Using modern tools and extensive knowledge, we identify and fix faults with speed and care. We remain committed to safe, reliable, and competitively priced boiler repairs. 
At Heatsafe Heating, we pride ourselves on being recognised specialists in central heating. Since 2011, we have consistently supported customers with expert solutions to leaks, bursts, and valve concerns. Every member of our team is passionate about delivering exceptional results and ensures that each job, whether large or small, is completed to the highest professional standard. 
As Gas Safe professionals, Heatsafe Heating Ltd ensures all gas services are performed with meticulous attention. Whether it is routine checks, emergency repairs, or full installations, we have the expertise and equipment required. Landlords and homeowners alike rely on us for thorough and hassle-free service. Your safety is always our first priority. 
We specialise in installing combi boilers that combine compact design with efficient performance. By heating water on demand, these systems are both economical and space-saving. Heatsafe Heating Ltd ensures every installation is conducted by skilled Gas Safe registered engineers, using high-quality boilers from leading brands to provide our clients with safe, reliable, and long-lasting home heating solutions.
People
Dougie
Director & Gas Engineer
Dougie has more than 20 years experience in the heating and plumbing trade, his passion and experience really shines through. Having completed his pipe fitting apprenticeship SVQ Level 3 city and guilds straight from school. Dougie then gained experience working as a foreman in London. In 2004 after working away from home for years, Dougie decided to start an apprenticeship with at Scottish Gas, gaining his NICEIC ACS gas qualification. From there he worked as a service and repair engineer with Scottish Gas covering Falkirk until 2011 before he started up Heatsafe Heating Ltd.
Graeme
Director & Gas Engineer
Graeme left school straight into an apprenticeship as a Thermal Insulation engineer. After qualifying with a SVQ level 3 city and guilds Graeme decided to go back to college where he completed a HND in electrical engineering. In 2004 he started his apprenticeship with Scottish Gas where he gained his NICEIC ACS gas qualification. A year later Graeme won Scottish Gass newly qualified engineer of the year award beating off stiff competition from all over Scotland. Graeme worked as a service and repair engineer covering Glasgow until 2011 before he started up Heatsafe Heating Ltd.
Reviews (24)
Vicky Doney
Aug 20, 2025
As a landlord Ive used Heatsafe Heating for a few years now for Gas Safety checks, boiler servicing, problems with the heating systems in a few flats and for replacement boilers. I am delighted with the professional service they provide, not only from their engineers but also from their office manager who even sends me boiler service reminders! They always get to our properties as quickly as they can, they are clean and tidy while doing the work, provide good information and products and to top it off they are very competitively priced. I highly recommend them and wouldnt go anywhere else. Thanks
Keith Robinson
Aug 03, 2025
Ian Phillips
Jul 25, 2025
James Gilbert
Jul 23, 2025
Ruth McKinlay
Jun 21, 2025
Campbell Forsyth
Jun 12, 2025
Heatsafe Heating Limited - Exceptional Service!
I couldn't be happier with the incredible service provided by Heatsafe Heating Limited! This is the second central heating boiler we've had installed by them, and we continue to trust them for all our servicing needs. Graeme and Brendan were absolutely fantasticso professional, neat, and tidy in their work. They kept us updated every step of the way, ensuring the entire process was seamless.
What makes Heatsafe stand out is their consistent quality and care. Its not just usfriends, neighbours, and family members have also had new boilers installed by them and have been equally impressed. Their products are outstanding, and the service truly sets them apart.
If you're looking for a reliable, top-notch heating company, I wholeheartedly recommend Heatsafe Heating Limited. They deliver excellence every time! Thank you, Graeme and Brendan, for your amazing workwe're so grateful!
I couldn't be happier with the incredible service provided by Heatsafe Heating Limited! This is the second central heating boiler we've had installed by them, and we continue to trust them for all our servicing needs. Graeme and Brendan were absolutely fantasticso professional, neat, and tidy in their work. They kept us updated every step of the way, ensuring the entire process was seamless.
What makes Heatsafe stand out is their consistent quality and care. Its not just usfriends, neighbours, and family members have also had new boilers installed by them and have been equally impressed. Their products are outstanding, and the service truly sets them apart.
If you're looking for a reliable, top-notch heating company, I wholeheartedly recommend Heatsafe Heating Limited. They deliver excellence every time! Thank you, Graeme and Brendan, for your amazing workwe're so grateful!
Jamie Banks
May 31, 2025
Patricia Macdonald
May 02, 2025
Michael O'Hanlon
Apr 30, 2025
After being let down not once but twice by a so called reliable heating engineer i decided to contact heatsafe for a quote for a new boiler, Graeme came out to check what was involved and told me what would be happening when he came to start the work and sent me the quotes. We decided to go ahead with the work and two and a half days after starting it we had our new heating system up and running, I would recommend this company to anyone thinking about new heating or boiler, very professional and I'm one happy customer
Hayley
Apr 05, 2025
Sarah Galbraith
Mar 29, 2025
Nancy Mathieson
Jan 24, 2025
Douglas Forsyth
Nov 03, 2024
Sandra Moodie
Oct 30, 2024
Julie
Jun 05, 2024
I contacted Heatsafe Heating Ltd when my boiler had broken down. They came highly recommended from two separate family members. They were very quick to give me a quote and had the boiler replaced three days after me contacting them. Thanks to Siobhn for responding to my query so quickly and giving me a next day appointment. Thanks to Graeme and Harry for replacing the boiler (they left the house clean and tidy following this) and explaining how to work the new boiler and new thermostat. Would highly recommend Heatsafe Heating Ltd. Thanks again.
Emma Kelso
May 26, 2024
Elaine MacKenzie
Jan 17, 2024
I have been using Heatsafe Heating for many years now. They have installed an entire central heating system in my previous home, carried out my annual services, carried out repairs & replaced my boiler in my current property. I have always found them to be friendly, professional & very reliable & have been very happy with all the work they have carried out over the years & with their prices.
I would highly recommend Heatsafe Heating to anyone looking for a heating engineer.
I would highly recommend Heatsafe Heating to anyone looking for a heating engineer.
Ben Higgins
Jun 22, 2023
I was recommended Heatsafe from a colleague at work when the boiler in my new flat needed replacing. Graeme was able to attend in quick time to offer me a free quote and was very thorough and the quote was ready very soon after. I decided to go through with the boiler installation and I was very pleased I did. It can be quite difficult for me to get time off work but Graeme was able to give me accurate availability times so I could work around it. Dougie and Graeme both visited to complete the installation and I am very pleased with the result and the they have been great in answering my questions post installation.
Would highly recommend
Would highly recommend
Mary Calderwood
May 15, 2023
Cannot fault Graeme or Dougie's work. From the moment they arrived exactly at the time arranged, they worked in unison with each other to provide an excellent service. They work to high standards which you can see by the materials they use and the way they clean up.
We will use their service again if required and would recommend them anytime.
We will use their service again if required and would recommend them anytime.
Ken Veitch
May 01, 2023
Contacted Dougie and his team on a Monday and they were there for a look at the problem Tuesday 830am. Dougie has a great manner and is very skilled also. This was tricky job as this was for my Uncle Falkirk and I live in Hampshire (not next door). Dougie gave us a quote within a day and within 4 days and a agreed a date to start. Started on time, finished on time and took care with the installation as my Uncle is housebound. Great Service, Excellent experience and Dougie is now my go to guy for all things heating in the future. Cant recommend him highly enough. Best Wishes Dougie keep doing what you are doing 10 Stars :)
Scott Hendry
Mar 04, 2023
Julie Hunter
May 17, 2022
Dougie and his team arrived on time to remove our old boiler + water tank and install a new combi boiler, which they did effortlessly and with no mess.All the work was carried out to a professional standard and within all COVID guidelines. The guys were very friendly and kept us informed of their progress. Once the job was finished they left the place spotless. We would highly recommend them.
Diane Kenny
May 29, 2021
I contacted Heatsafe as our existing boiler has broken down. I received a phone call and was very quickly given a quote. We decided to go ahead and the new boiler, with a few chosen extras, was fitted today. Both Dougie and Graeme were extremely polite, helpful, courteous and professional. They covered our floors and worktops in the kitchen, and when they had finished they cleared away any mess and wiped down and sanitised our surfaces. We now have a lovely warm house and plenty hot water. I would not hesitate to recommend this company to anyone.
Vicky Doney
Jul 19, 2019
Over the past 5 years I have required the assistance of a heating engineer a few times and was fortunate enough to find Heatsafe Heating.
They are reliable, affordable and professional. They provided a great service, completing the agreed work on time and within budget. While in our home, they were friendly and very tidy too! I can't recommend them more highly and will have them back for scheduled servicing of my boiler.
They are reliable, affordable and professional. They provided a great service, completing the agreed work on time and within budget. While in our home, they were friendly and very tidy too! I can't recommend them more highly and will have them back for scheduled servicing of my boiler.