Look amazing, stay healthy, live your life
At Pagan & McQuade, we are dedicated to providing exceptional eyecare services to the community of Scarborough and beyond. As an independent optician, we take pride in our ability to spend quality time with each patient, understanding their unique needs and providing personalized solutions to enhance their eye health and overall wellbeing.
Our Story
Since 1988, we have been committed to delivering top-notch eyecare services, building lasting relationships with our patients, and staying at the forefront of technology and innovation. Our team of experienced optometrists, optical advisors, and dispensing opticians work together to provide a comprehensive range of services, from advanced eye tests to bespoke eyewear styling consultations.
Our Services
We offer a wide range of services designed to cater to the diverse needs of our patients. From comprehensive eye examinations using the latest Optomap and OCT technology to customized eyewear styling consultations, we strive to provide an exceptional experience that exceeds our patients' expectations.
Our services include:
- Advanced eye tests using Optomap and OCT technology
- Bespoke eyewear styling consultations
- Customized prescription glasses and contact lenses
- Free hearing tests
- Hearing care services
- Styling consultations for bespoke eyewear
Our Mission
At Pagan & McQuade, our mission is to provide exceptional eyecare services that prioritize our patients' health, wellbeing, and lifestyle. We believe that everyone deserves to live their best life, and we are committed to helping our patients achieve just that.
Meet Our Team
Our team of experienced professionals is dedicated to providing exceptional eyecare services. Meet our team of optometrists, optical advisors, and dispensing opticians who strive to deliver personalized solutions tailored to each patient's unique needs.
Exceptional Customer Service
The majority of reviewers praised the exceptional customer service provided by Pagan & McQuade Opticians. Many reviewers mentioned the friendly, welcoming, and knowledgeable staff, who went above and beyond to help them. Several reviewers specifically mentioned Adele, Sherry, Becca, Sue, Bob, Lacey, and Marie as providing excellent service.
Excellent Eye Care Experience
Many reviewers expressed their satisfaction with the eye care experience provided by Pagan & McQuade. They praised the thoroughness of the eye tests, the clear explanations of the results, and the helpful advice on frame selection. Some reviewers also appreciated the extra services provided, such as the free wide field retina scan and the complimentary eye make-up wipes.
High-Quality Products
Some reviewers praised the high-quality products offered by Pagan & McQuade, including the wide range of frames and the excellent lens options.
Issues with Pricing and Acceptance of Eyecare Vouchers
However, a few reviewers expressed disappointment and frustration with the pricing of frames and lenses, with some feeling ripped off. Additionally, a couple of reviewers were unhappy with the optician's policy of not accepting Eyecare Vouchers.
Other Issues
A few reviewers experienced issues with their records being made inactive, and one reviewer was unhappy with the optician's policy of only providing full service, including frame purchase, to continue eye care services.
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