Supplying Your Building Needs, Wherever You Need Them
We are a leading supplier of building materials and construction essentials, catering to professionals and DIY enthusiasts alike. Established on the principle of offering quality products alongside exceptional customer service, we are dedicated to providing a seamless and reliable building experience.
Our Expertise
Our knowledgeable team boasts extensive experience across various sectors of the construction industry. We understand the importance of quality materials and their impact on the success of any project. Our expertise extends beyond simply supplying products, as we actively assist customers in selecting the right materials based on their unique needs and requirements.
Product Portfolio
We offer a comprehensive range of building materials, covering every aspect of construction and renovation. Our product portfolio includes:
Building Materials: Bricks, Blocks & Lintels, Brick Ventilation Bricks, Building Chemicals, Cavity Trays & Closers, Concrete Blocks & Lintels, Cements & Aggregates, Doors & Ironmongery, Electrical Cables & Wires, Flooring & Tiling, Guttering & Drainage, Metalwork, Roofing Materials, Paints & Sealants, and much more.
Specialized Solutions
Beyond simply stocking diverse materials, we also provide:
- Technical advice: Our experienced team can offer guidance on the application and use of various products.
- Project planning: We can assist with planning your project, ensuring you have the right materials and quantities.
- Delivery & collection: We offer convenient delivery options and efficient collection points for your convenience.
Customer Focus
At the heart of our operations lies a deep commitment to customer satisfaction. We prioritize:
- Competitive pricing: We offer competitive prices for all our products, ensuring value for money.
- Prompt delivery: We strive to deliver materials promptly, adhering to your project deadlines.
- Exceptional communication: We maintain open and clear communication throughout the process, keeping you updated on order status and delivery schedules.
Mixed Reviews
The online reviews for RGB Bideford present a mixed picture. While some customers have had positive experiences, others have been left dissatisfied.
Quality of Products and Services
There have been reports of faulty products and poor customer service. One customer experienced trouble with a special order, which was described as "definitely the wrong stuff" and had to be taken back and sold on, resulting in a significant additional charge. This experience led to loss of the job and a 400+ bill. Another reviewer described the company as "absolutely terrible" and "one to avoid at all costs".
On the other hand, many customers have praised the friendly and helpful staff, both in-store and in the yard. One reviewer mentioned that the counter and warehouse staff are "super helpful and friendly", while another described the office staff as "polite". The range of products and prices have also been praised, with one reviewer stating that the company has "great prices" and another mentioning that they "got everything you would need for your project".
Locations and Facilities
The review from Ian Wood mentions that the main shop is currently being renovated and is a one-way system, which may be inconvenient for some customers. However, the yard is reported to be well-stocked and the staff are helpful.
Conclusion
While RGB Bideford has received praise for its products and services, it is clear that there have been some issues with faulty products, poor customer service, and inconvenience due to renovations. However, the company also has a strong reputation for its friendly and helpful staff, and a wide range of products at competitive prices.
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