Business Details
50+ Years
experience
Trusted Pet Boarding, Quarantine & International Travel Services
Established in 1970, we are a family-run business dedicated to providing exceptional care for pets. Our team prioritises animal welfare, offering individualised attention to dogs, cats, and small animals. With decades of experience, we have built a reputation for reliability and excellence in pet boarding, quarantine, and international travel services. Our facilities combine luxury accommodations with professional care, ensuring pets feel comfortable during their stay.We handle complex pet travel logistics, including paperwork, vaccinations, and quarantine requirements, to alleviate owner stress. Our loyalty card rewards repeat customers, and we maintain strict hygiene and safety standards. Backed by positive customer testimonials, we aim to provide peace of mind through transparency and dedicated support.
Services
Pet Boarding
Pet Export
Pet Import
Quarantine Services
Professional Grooming
Details
- Year established: 1970
Highlights and features
- We are a family-run business with over 50 years of experience in pet care.
- Our facilities are DEFRA-licensed for quarantine and international pet travel.
- We offer a loyalty card with a 15% discount on sixth stays.
- Our team provides 24/7 care and handles complex pet travel logistics.
- Positive customer testimonials highlight our staff's dedication and professionalism.
Associations and certifications
- DEFRA
What people say
Amazing staff
Caring and kind
Faultless care
Luxurious kennels
Stress-free travel
Services
Pet Boarding
We provide spacious, luxurious kennels and chalets for dogs, cats, and small animals. Our trained staff ensure daily care, feeding, and playtime. Vaccination certificates are required, and special diets are accommodated. Visiting hours are available for owners to check on their pets.
Pet Export
Our team manages international pet exports, handling paperwork, vaccinations, and airline coordination. We ensure compliance with destination country regulations. A dedicated contact assists with permits, customs clearance, and travel logistics for stress-free relocations.
Pet Import
We facilitate pet imports to the UK, including quarantine arrangements. Services include rabies testing, passport processing, and DEFRA compliance. Pets arriving at approved ports receive immediate care and transport to our facilities via our pet taxi service.
Quarantine Services
DEFRA-licensed quarantine for pets not meeting UK travel rules. Luxurious chalets ensure comfort during mandatory stays. Our staff administers treatments, monitors health, and coordinates release dates. Visits are allowed during designated hours.
Professional Grooming
On-site grooming services include clipping, stripping, and shampooing. Our resident beautician ensures pets look their best before reunions. Additional charges apply, and appointments are available during boarding stays.
People
Perry Harding-Jones
Co-Owner
With over 50 years of experience, Perry co-founded the business to provide compassionate pet care. He oversees daily operations and ensures adherence to DEFRA standards.
Mark Harding-Jones
Co-Owner
Mark manages international pet logistics, leveraging decades of expertise in travel regulations. He ensures seamless relocations and quarantine compliance for global clients.
Questions
What services do you offer for pets?
We provide boarding, quarantine, international travel assistance, grooming, and DEFRA-compliant pet import/export services.
How can I book pet quarantine?
Contact us for a quote, submit the Quarantine Enquiry Form, and pay a deposit. We handle DEFRA licensing and arrival logistics.
Are credit cards accepted?
Yes, we accept most major credit cards with a 2% surcharge.
What are visiting hours?
Monday to Saturday, 2:00pm–4:00pm. Closed Sundays and bank holidays.
Do you cater for special dietary needs?
Yes, we accommodate special diets at no extra charge, though costs are added to your invoice.
What happens if my pet needs veterinary care?
A vet visits six days a week. Owners are charged for treatments plus a 15% surcharge.
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