House of Carpets, based in the heart of Rugby, Warwickshire, is an independent retailer of carpets, vinyl, LVT, wood, and laminate flooring. Established with a mission to provide unparalleled quality and value, we have built a reputation that makes us the go-to shop for all things flooring in the region. As members of the Carpet Foundation, we adhere to a Code of Practice that is approved by the Trading Standards Institute, giving our customers the confidence of impartial, professional advice, written quotations, deposit safeguards, and free extended and installation guarantees.
Our team of knowledgeable and friendly staff are always on hand to offer expert advice and help you make the right choice for your home or business. With a vast range of products from the industry's leading manufacturers and suppliers, including Axminster, Brintons, Cavalier, Cormar, Ulster, Victoria, Westex, Associated Weavers, Penthouse, Greendale, Project Floors, LG Cavalio, Lifestyle, and Karndean, you are sure to find the perfect flooring solution for any space.
Our Services
At House of Carpets, we understand that choosing new flooring is not a decision that is made lightly. That's why we work hard to ensure that you get the absolute best advice, value, and quality when choosing your next carpet or flooring. We offer a comprehensive service that includes:
- Free, no-obligation estimates and expert advice
- A large range of samples to view in-store or take home
- A shop-at-home service for your convenience
- A full after-sales service
- All carpets fitted by fully trained tradesmen
Carpets
Our extensive range of carpets includes textured carpets, patterned carpets, and carpet tiles, in a wide variety of colours, textures, and designs. From the soft and subtle to the bold and beautiful, we have something for every taste and budget.
Textured Carpets: Add interest and style to your room without imposing a strong pattern, textured carpets are ideal for those rooms which need something not quite plain. They make an ideal contrast to the smooth surface of leather furniture and can help to bring out the design and texture in other fabrics.
Patterned Carpets: Designs have moved on a long way over recent years. Today's manufacturers have introduced stunning patterns which meet the expectations of today's customers. You will find sophisticated designs, woven in fashionable colours, that will inspire you to create that special scheme.
Carpet Tiles: We have a large range of contract quality carpet tiles to suit any commercial or domestic location. From modern and contemporary to traditional and classic, our carpet tiles are both practical and stylish.
Vinyl and LVT
Our range of vinyl and luxury vinyl tiles are both hard-wearing and attractive, making them an excellent choice for any room in your home or business.
Vinyl Flooring: Vinyl flooring is a popular choice for its versatility and durability. From traditional styles to modern designs, we have a vast range of options to suit any space.
LVT (Luxury Vinyl Tiles): LVT offers the beauty of natural materials with the added benefits of durability and easy maintenance. With a vast range of styles and designs, including wood and stone effects, LVT is a great choice for any room.
Wood and Laminate Flooring
Our range of wood and laminate flooring is both stylish and practical, offering a great alternative to carpets and vinyl.
Wood Flooring: Wood flooring adds a touch of elegance and style to any space. Choose from traditional oak and maple to exotic bamboo and cherry.
Laminate Flooring: Laminate flooring is a cost-effective alternative to real wood with the added benefits of durability and easy maintenance. We have a vast range of styles and designs to suit any space.
At House of Carpets, we believe that the key to our success is our commitment to our customers. Our excellent reputation is extremely important to us, and we strive to ensure that every customer leaves us satisfied. So, whether you're looking for a simple carpet or a complete flooring solution, come and visit us in-store or get in touch to see how we can help you make the right choice for your home or business.
Exceptional Service and Quality
House of Carpets has received overwhelmingly positive reviews from customers, with many praising the exceptional service and quality of their products. The company's staff, including Phil, have been commended for their helpfulness, professionalism, and attention to detail. Many customers have reported receiving quotes that were significantly cheaper than those from other companies, and the carpets were fitted quickly and to a high standard.
Fitting and Installation
The company's carpet fitters have also received high praise, with many customers commenting on their excellent workmanship and friendly attitude. The fitters have been described as brilliant, excellent, and very helpful, with one customer even mentioning that they went above and beyond to assist with moving a heavy sofa.
Value for Money
Customers have also been impressed with the value for money offered by House of Carpets, with many reporting that they received top-quality products at competitive prices.
Disappointment
Unfortunately, one customer had a very different experience with the company. They described the service as absolutely abysmal and accused the staff of being rogue traders who overestimated the work required to increase their fee from insurers. The customer also reported paying over the odds for a carpet and fitting, and alleged that the staff were unprofessional and refusing to acknowledge their shortcomings.
Summary
House of Carpets has received an overwhelmingly positive response from customers, with many praising the company's exceptional service, quality products, and value for money. However, one customer had a disappointing experience, citing poor service and overpricing.
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