More than just a furniture store
Nestled amidst the charming streets of Penzance, Alfred Smith & Son stands as a testament to generations of craftsmanship and unwavering customer service. Established in 1811, we're proud to be the oldest independent furniture retailer in the country and the oldest family-run business in Cornwall. Our unwavering dedication to quality and customer satisfaction has earned us accolades and admiration throughout our remarkable journey.
A Legacy of Quality and Craftsmanship
For over two centuries, Alfred Smith & Son has been synonymous with quality furniture, upholstery, beds, carpets and curtains. We meticulously curate a diverse selection of products to create a warm and inviting home for every customer. Our expert staff can offer guidance on choosing the perfect pieces to meet your individual needs and preferences.
Understanding Your Needs
We understand that every home and family is different. Our knowledgeable team takes the time to understand your unique lifestyle and design preferences. Whether you're looking for a statement piece for your living room or a comfortable and stylish bed for your guest room, we're here to help you find the perfect fit.
Bespoke Services for Every Client
Beyond our extensive selection, we also offer bespoke services for holiday home furnishing and upholstery projects. Our experienced professionals will work with you to create a cohesive and stylish look that reflects your individual vision.
A Rich Heritage and a Bright Future
As a fourth-generation family business, Alfred Smith & Son cherishes its rich heritage while embracing innovation. We are committed to providing exceptional customer service, competitive prices, and a seamless shopping experience. Our comprehensive showroom in Penzance showcases our extensive product range and offers a unique and engaging shopping experience.
More Than Just Furniture
Alfred Smith & Son is more than just a furniture store. We are a trusted partner in creating beautiful and comfortable homes. Our dedication to quality, craftsmanship, and customer satisfaction has remained unwavering for generations. We invite you to explore our showroom and discover the exceptional products and services that have made us a trusted name in the industry.
Overall Experience
The majority of customers have had an excellent experience with this shop, praising the wonderful customer service, product knowledge, and friendly staff.
Positive Aspects
- Excellent customer service and product knowledge
- Friendly and helpful staff
- Good quality products and a wide range of furniture
- Welcoming and professional family-run business
- Quick delivery and good communication
Negative Aspects
- Two customers had a poor experience with the customer service, citing rudeness and unhelpfulness from the manager, Sue Calvert
- One customer was unable to access the goods they wanted due to the lack of a lift for disabled customers
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