Transforming your outdoor space, one product at a time.
Established in 1989, Somerlap has been delivering high-quality timber products and outstanding customer service to the people of Somerset and beyond for over three decades. Our extensive range of products, coupled with our unwavering commitment to ethical and sustainable sourcing, has earned us a reputation as a trusted business within the local community and beyond. In this 'About Us' page, we invite you to explore our story, our values, and the comprehensive services we offer.
Our Values: Quality, Sustainability, and Community
At Somerlap, we pride ourselves on our unwavering commitment to three core values: quality, sustainability, and community.
*Quality:* We strive to deliver the highest possible standard of products and services to our customers. Our experienced team carefully selects and treats all of our timber in-house, ensuring that every piece meets our rigorous quality control checks before leaving our premises.
*Sustainability:* We recognise the importance of ethical and sustainable sourcing in the timber industry. We are proud to hold the Forest Stewardship Council (FSC) Chain of Custody certification, which guarantees that our timber comes from responsibly managed forests, protecting the environment and the welfare of local communities.
*Community:* We believe in giving back to the community that has supported us for over 30 years. We actively engage in various local initiatives and employ a skilled team of local craftspeople who share our dedication to quality and customer satisfaction.
Services Offered by Somerlap
1. Fencing Products and Installation Services:
Somerlap offers a diverse range of fencing products, including panels, posts, trellis, gravel boards, components, stakes, and rails, all readily available for collection or delivery. Moreover, our experienced and professional installation team is on hand to provide a comprehensive fencing installation service, ensuring that your fencing not only meets but exceeds your expectations.
2. Furniture:
From picnic benches to benches, chairs, and tables, Somerlap's furniture range is designed with durability, style, and functionality in mind. Choose from pre-assembled or flat-packed options to suit your needs, and enjoy the assurance of our commitment to superior quality.
3. Groundcover and Matting:
Protect and enhance your garden space with our range of groundcover and matting products, including log rolls, arches, and arbours, pergolas, compost bins, and planters. Our groundcover and matting items are designed to add both beauty and practicality to your outdoor area, encouraging growth and preventing erosion.
4. Buildings and Animal Housing:
Somerlap offers a diverse range of buildings and animal housing options, from sheds and storage bin stores to log stores, accessory buildings, and fittings. Constructed using high-quality, sustainable timber, our buildings are designed to withstand the elements and provide a safe and secure space for your belongings or animals.
5. Posts, Gates, and Fittings:
Our extensive range of posts, gates, and fittings includes garden gates, entrance gates, and 5-bar gates, as well as fittings and accessories. Our gates and fittings are made using premium timber and expert craftsmanship, ensuring a long-lasting and secure addition to your property.
6. Accessories, Fixings, Rails, Spindles, and Boards:
Complement your Somerlap project with our wide selection of accessories, fixings, rails, spindles, and boards. Our accessories and fixings are carefully chosen to ensure compatibility with our other products and to provide additional customisation options for your timber projects.
7. Cleaning and Maintenance Services:
At Somerlap, we understand the importance of maintaining the longevity and appearance of your timber products. That's why we offer expert cleaning and maintenance services for our entire range, including decking, log cabins, BBQ shelters, summerhouses, sheds, and furniture.
Join the Somerlap Family Today
We hope that this 'About Us' page has provided you with a comprehensive understanding of Somerlap's values, services, and commitment to quality and sustainability. We invite you to explore our range of products and services further and look forward to helping you create your dream garden or outdoor space. For any enquiries or further assistance, please do not hesitate to contact our friendly and knowledgeable team.
Summary of Reviews
Customer Satisfaction
- Most customers were extremely satisfied with their purchases, praising the quality of the products and the service provided by the company.
- The staff were described as helpful, friendly, and courteous, with customers appreciating the time taken to understand their needs and provide suitable solutions.
- The delivery service was generally praised, with many customers commenting on the promptness and efficiency of the delivery process.
- Several customers mentioned that they would recommend the company to others and would definitely be returning for future purchases.
Quality of Products
- The quality of the fence panels and other wooden products were highly praised by customers, with many commenting on the higher quality compared to DIY supermarket versions.
- The durability and sturdiness of the products were mentioned several times, with customers appreciating the value for money.
- The custom design and construction of specific products, such as planters and sheds, were also praised for their quality and craftsmanship.
Customer Service and Support
- The customer service team were described as extremely helpful and friendly, with customers appreciating the time taken to understand their needs and provide suitable solutions.
- Several customers praised the staff for going above and beyond to ensure customer satisfaction, including arranging for expedited delivery and providing advice on product selection.
- The staff's knowledge of the products and their ability to offer helpful advice were also highlighted as strengths of the company.
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