Discover the Rich Heritage of Rural West Dorset
Our Approach to Client Relationships
RLA Mortgages believes in building long-lasting and personalized relationships with our clients. We take the time to understand your unique needs, goals, and anxieties surrounding mortgages and protection. Our aim is to empower you with knowledge, transparency, and options so you can make informed decisions about your financial future.
Our Expertise and Services
We offer comprehensive guidance across various financial areas to support you throughout your financial journey:
1. Mortgages
- Finding the right mortgage product based on your individual circumstances and financial goals
- Negotiating competitive interest rates from leading lenders
- Guiding you through the entire application and approval process
- Protecting your home with mortgage protection options
2. Protection
- Evaluating your needs for life insurance, critical illness cover, and income protection
- Tailoring a comprehensive insurance portfolio to safeguard your financial security
- Assisting you in claiming benefits when needed
Our Team and Credentials
Our team comprises experienced professionals with extensive backgrounds in finance, insurance, and mortgage advisory. We are committed to upholding the highest professional standards and delivering personalized, transparent advice.
Richard Mairs: Founder and Principal of RLA Mortgages, with over 20 years of experience in the mortgage and protection industry.
Julie: Extensive expertise in general insurance, offering personalized guidance and tailored solutions to meet individual needs.
Our Values and Commitment
Our core values are:
- Accessibility: We are committed to making our services accessible and understandable to all clients.
- Transparency: We provide clear and concise information about our services, fees, and charges.
- Personalization: We tailor our approach to each client's unique circumstances and goals.
- Integrity: We adhere to the highest ethical standards and regulatory requirements.
Let's Work Together
Whether you are a first-time homebuyer, looking to refinance your existing mortgage, or need to ensure you have adequate protection in place, RLA Mortgages is here to help. Contact us today and let us be your trusted guide on your journey to financial security.
Disappointing Experience
The review begins with a disgruntled customer, Mahmut Sincar, who gave the service a rating of 1 star. He expresses discontent with the service he received, citing a lack of clear signage in the residential area where the business is located. Furthermore, he alleges that the business failed to answer their phones.
Communication Issues
The reviewer highlights the problems he encountered in getting in touch with the business. He mentions that he had a confirmed booking, but the lack of signage and unresponsive phones made it difficult for him to get any information about the service.
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