Where Every Piece Tells a Story.
At John Cadby Jewellers, we pride ourselves on being a family-run business that has been serving the Trowbridge community for over 35 years. Established in 1985, we have built a reputation for providing exceptional jewellery repair services, commissions, and bespoke creations. Our passion is to bring joy and sparkle to our customers through our expertise in gemmology and jewellery craftsmanship.
Our Services
We understand that every piece of jewellery holds sentimental value, which is why we take pride in offering a comprehensive range of services to restore and rejuvenate your treasured possessions. Our jewellery repair workshop is fully equipped with state-of-the-art technology and expertly staffed by John Cadby himself, a trained gemmologist and master craftsman. From simple cleaning and polishing to intricate repairs and restorations, we guarantee unparalleled attention to detail and a commitment to excellence.
In addition to our repair services, we also offer bespoke commissions, where we work closely with our clients to create unique and exquisite pieces that reflect their individual style and tastes. Whether it's a custom-made engagement ring, a family heirloom restoration, or a specially designed piece to commemorate a milestone occasion, we are dedicated to bringing your vision to life.
Our Story
John Cadby Jewellers was first established in 1985 from humble beginnings as a market trader, working the markets of Trowbridge, Chepstow, Frome, Tetbury, and Devizes. In 1992, we moved to the Shires Centre, where we dedicated ourselves to creating an in-house jewellery repair workshop, high-tech computer engraving machines, and a watch repair facility. In 2011, we relocated to our current location in White Hart Yard, where we continue to provide unparalleled service and expertise to our valued customers.
Our Mission
At John Cadby Jewellers, our mission is to provide exceptional service, unparalleled craftsmanship, and a commitment to excellence in everything we do. We strive to build lasting relationships with our customers, founded on trust, expertise, and a passion for creating beautiful, unique, and meaningful pieces that will be treasured for generations to come.
Overall Experience
The reviews highlight a mix of positive and negative experiences with John Cadby's Jewellers.
Positive Aspects
- Many customers praised the excellent service, quality of work, and reasonable prices.
- The jeweller's expertise in repair and resizing of jewellery, watches, and timepieces was highly commended.
- Some customers were thrilled with the bespoke jewellery created for them and appreciated the professional approach.
Negative Aspects
- A few customers reported poor service, long wait times, and issues with communication.
- Some customers experienced delays or mistakes with their jewellery repairs, resulting in disappointment and frustration.
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