Exceeding your expectations
Dedicated Transportation Solutions Across Accrington & Blackburn
Zoom Private Hire & Minibuses stands proudly as a trusted provider of comprehensive transportation solutions across Accrington and Blackburn. For over 40 years, we have proudly served the local community, offering reliable and convenient taxi services to residents and visitors alike. With a diverse fleet of vehicles and a team of experienced drivers, we cater to all your transportation needs, ensuring a seamless and enjoyable travel experience.
A Comprehensive Service Portfolio
Our services extend far beyond simply ferrying passengers from point A to point B. We offer a diverse range of options to cater to diverse travel scenarios, making us your one-stop solution for all your transportation needs.
**Airport Transfers
Whether you're catching a flight or arriving at an airport, our dedicated airport transfer services ensure a smooth and comfortable journey. Our professional drivers and well-maintained vehicles guarantee a stress-free experience, allowing you to focus on your travel plans without a hitch.
**Local Transport Expertise
Explore the local area with confidence, thanks to our extensive expertise in navigating Accrington and Blackburn. Our knowledgeable drivers know the city like the back of their hands, ensuring you reach your desired destination promptly and comfortably.
**Corporate & School Transport Solutions
For businesses and educational institutions alike, we offer reliable and efficient transportation solutions. Our corporate taxi account services streamline business travel, while our school taxi contracts ensure safe and timely transportation for students.
**Prioritizing Customer Satisfaction
Customer satisfaction is our top priority. We take pride in providing:
- Personalized and responsive customer service
- Punctual and reliable service
- Comprehensive communication and clear pricing
- A diverse fleet of vehicles to cater to different needs
- Experienced and courteous drivers who prioritize your comfort and safety
Choose Zoom Private Hire & Minibuses for a reliable and convenient transportation experience across Accrington and Blackburn. Contact us today and let us be your trusted partner in travel!
Poor Customer Experience
The majority of reviewers expressed disappointment and frustration with the taxi service, citing poor customer service, rude drivers, and unprofessional behavior.
Reliability Issues
Many reviewers reported instances of taxis not showing up on time, or not showing up at all, resulting in missed appointments and trains.
Payment Issues
Some reviewers experienced issues with payment, including being overcharged, not being able to pay by card, and being asked to pay in cash despite booking online.
Driver Behavior
Several reviewers mentioned that drivers were rude, lied about fares, and drove recklessly.
Lack of Accountability
When issues were reported to the call center, reviewers often felt ignored or dismissed, and were not offered adequate solutions or apologies.
One Positive Review
Exceptional Service
One reviewer had a positive experience, praising the company for prioritizing their emergency booking and arriving promptly.
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