Experience the art of fine jewellery making with a personal touch
Here at The Jewellery Workshop, we're proud to be an independent jeweller in Southport, offering a wide range of services to help you find the perfect piece of jewellery or watch. Our team, led by owner Nigel Short, has years of experience in the industry and is dedicated to providing exceptional customer service.
Our Story
Nigel trained at Central Manchester Jewellery College for three years, gaining qualifications in gold and silversmithing, diamond mounting, and jewellery design. With over 30 years of experience, Nigel has built a successful business in Southport, creating bespoke jewellery pieces for clients including footballers and even the Duke of Westminster.
Our Services
At The Jewellery Workshop, we offer a range of services to cater to all your jewellery needs. From watch repairs and servicing to handmade jewellery design and creation, we're here to help. We also offer CAD-CAM design services, insurance valuations, and pearl and bead re-threading. Our bespoke repair service is tailored to each individual customer, ensuring that your unique jewellery piece or watch is restored to its former glory.
Whether you're looking for a modern fashion statement or a luxurious piece featuring high-quality diamonds and 18ct gold, our team is committed to helping you find or create the perfect piece. We're proud to be the new official stockists of Clogau jewellery in Southport, offering a range of beautiful pieces that are sure to impress.
Why Choose Us
At The Jewellery Workshop, we're committed to providing exceptional customer service and expert knowledge in the jewellery industry. Our small, passionate team is dedicated to helping you find or create the perfect piece of jewellery, whether it's a bespoke design or a pre-made piece from our collection. With competitive prices and a commitment to beating any like-for-like quote, we're confident that you'll find exactly what you're looking for at The Jewellery Workshop.
Excellent Customer Service and Craftsmanship
The majority of reviewers praised the excellent customer service and craftsmanship of the jewellery shop. Many reviewers mentioned the helpful and knowledgeable staff, who took the time to understand their needs and provided excellent service. The staff were described as lovely, helpful, and professional.
Positive Aspects of the Shop
- The shop is described as a "hidden gem" with lovely and knowledgeable staff.
- The staff are praised for their excellent customer service and attention to detail.
- The craftsmanship of the jewellery is highly praised, with many reviewers mentioning the excellent workmanship and beautiful finished products.
Negative Experiences
However, a few reviewers had negative experiences with the shop. Some reviewers mentioned poor customer service, with staff being rude and unhelpful. One reviewer mentioned being accused of having a fake silver bracelet, and another reviewer felt intimidated by the staff. Some reviewers were not satisfied with the work done on their jewellery, citing issues with resizing and engraving.
Repeated Issues
Some reviewers mentioned issues with the shop's assessment of their jewellery, with some being told their items were worthless or fake. There were also issues with pricing, with some reviewers feeling they were offered low prices for their items.
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