Business Details
Your Home Away From Home in Conwy
Castlebank Hotel, established in 1850, is a historic Victorian property nestled in the heart of Conwy, North Wales. Owned and operated by Jo and Henrique Fino, our hotel combines centuries-old charm with modern comforts to provide guests with an authentic Welsh experience. The building itself, a meticulously restored heritage site, offers panoramic views of Conwy Castle and the surrounding coastline. We specialise in creating memorable stays through personalised service, locally sourced breakfasts, and curated recommendations for exploring the region's natural and cultural attractions.Our commitment to maintaining the property's historical integrity while meeting contemporary guest expectations has made us a trusted choice for visitors seeking both comfort and connection to Welsh heritage. With 6 uniquely appointed en-suite rooms, private parking facilities, and flexible booking options for families and business travellers, we cater to diverse accommodation needs while preserving the intimate atmosphere of a family-run establishment.
Services
En-suite Rooms
Private Parking
Breakfast Service
Event Planning
Gift Cards
Highlights and features
- We offer award-winning breakfasts using locally sourced ingredients from Edwards of Conwy
- Our family-run hotel maintains Victorian heritage while providing modern comforts
- Prime location with uninterrupted views of Conwy Castle and town walls
- Complimentary private parking available for all guests
- Expert local knowledge for planning North Wales adventures
What people say
Fantastic hosts
Delicious breakfast
Beautiful inside
Peaceful setting
Perfect location
Services
En-suite Rooms
Our six individually decorated en-suite rooms combine Victorian charm with modern amenities. Each room features complimentary WiFi, flat-screen TV, and beverage-making facilities. The bijou bathrooms maximise space efficiency while maintaining comfort. Guests enjoy uninterrupted views of Conwy Castle from select rooms, with flexible configurations available for couples, families, and business travellers seeking short or extended stays.
Private Parking
Secure private parking facilities available for all guests. The car park accommodates multiple vehicles with clear signage and safe access. Located within the hotel grounds, this complimentary service ensures guest vehicles remain protected throughout their stay. Parking arrangements can be confirmed at booking, with special provisions for larger vehicles subject to availability.
Breakfast Service
Award-winning breakfasts featuring locally sourced produce from Conwy's Edwards Butcher. Our menu includes gluten-free, vegan, and vegetarian options prepared separately to dietary requirements. Guests choose between continental spreads and full cooked breakfasts served in our dining area. Early breakfasts available with prior arrangement, complemented by unlimited tea and coffee service during opening hours.
Event Planning
Personalised event planning assistance for guests' stays in North Wales. We recommend local attractions, cultural events, and outdoor activities tailored to visitors' interests. Our service includes itinerary planning, booking recommendations, and insider tips about Conwy's hidden gems. Special arrangements can be made for group bookings and extended stays.
Gift Cards
Flexible gift cards available for special occasions and celebrations. These vouchers provide recipients with memorable stays at our historic hotel. Purchasers can select specific values or room types, with validity periods clearly stated. Gift cards make ideal presents for birthdays, anniversaries, or as corporate hospitality tokens.
People
Jo Fino
Co-Owner
With over 20 years in hospitality management, Jo Fino brings extensive experience to Castlebank Hotel. She oversees daily operations and guest services, ensuring every visitor receives warm Welsh hospitality. Her expertise in heritage property management complements the hotel's historic character.
Henrique Fino
Co-Owner
Henrique Fino manages property maintenance and visual presentation at Castlebank Hotel. A professional photographer, he contributes creative vision to the hotel's aesthetic. His technical background ensures the Victorian building's preservation while maintaining modern comfort standards for guests.
Questions
What room types are available at Castlebank Hotel?
We offer six en-suite rooms with flexible configurations including double, kingsize, and twin options. All rooms feature modern amenities while preserving Victorian character.
Does the hotel provide parking facilities?
Yes, we offer complimentary private parking for all guests with secure on-site facilities accommodating multiple vehicle types.
How does breakfast service work?
Our award-winning breakfasts use local produce with gluten-free, vegan, and vegetarian options. Served daily between 8:00-9:30 (weekdays) and 8:30-10:00 (weekends).
What nearby attractions can guests visit?
We provide expert recommendations for exploring Conwy Castle, Snowdonia National Park, Welsh coastal paths, and local cultural events within North Wales.
Are there accessibility considerations?
While we maintain historical features, our staff assists guests with mobility needs. Please contact us directly to discuss specific requirements and room suitability.
Can I book single-night stays?
We prioritise multi-night bookings online but accommodate single-night stays when possible. Please contact us directly for availability and arrangements.
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