Purveyors of Luxury Eyewear" and "Your Eyes are in Good Hands
Nestled in the heart of Brigg, North Lincolnshire, O'Brien's Opticians stands as a trusted name in eye care, having served the local community for over 40 years. Founded in 1979, we are a team of passionate professionals dedicated to providing comprehensive and personalized eye care services to clients of all ages.
Our Services
We offer a comprehensive range of eye care services, including:
Comprehensive Eye Examinations
Our experienced optometrists conduct thorough eye examinations to assess your vision, detect any potential problems, and tailor a personalized treatment plan if necessary.
Contact Lens Services
From fitting and dispensing to comprehensive aftercare, we provide seamless and personalized contact lens solutions.
Eyewear Expertise
From fashion-forward frames to premium sunglasses, our vast selection caters to diverse styles and needs. We expertly fit glasses and ensure perfect vision correction.
Specialized Care
We address various eye conditions such as blepharitis, cataracts, children's eye health, diabetes, dry eye, and more. Our dedicated team can offer guidance and treatment options.
Commitment to Quality
At O'Brien's, we prioritize quality and dispense only the finest ophthalmic lenses from leading manufacturers like Nikon and Zeiss. We also offer a variety of niche eyewear, designer frames, and stylish sunglasses.
Meet Our Team
Our team of skilled professionals comprises experienced optometrists and optical assistants who are committed to providing exceptional customer service and ensuring the highest quality eye care.
An Established Tradition
As the oldest independent opticians in Brigg, we take pride in our long-standing tradition of offering personalized attention and tailored solutions to our clients. Our dedication to personalized care and comprehensive services continues to set us apart.
Excellent Service and Attention to Detail
Many reviewers commended the exceptional customer service and attention to detail provided by Dr. Janjua and the staff at O'Brien Opticians. Some reviewers highlighted the thoroughness of eye examinations, with Dr. Janjua taking the time to explain everything clearly. The optician's unique frame selection and efficient ordering and fitting of spectacles were also praised.
Disappointing and Overpriced Experience
However, several reviewers expressed disappointment and frustration with their experience at O'Brien Opticians. Some felt that the charges for children's glasses were excessive, and one reviewer claimed that they were "fleeced" by the optician. Others were dissatisfied with the prices, citing that they were much higher than what they would pay at other opticians. One reviewer even claimed that the prescription was illegible and received poor customer service when trying to clarify the issue.
Lack of Efficiency and Poor Communication
Some reviewers also expressed frustration with the long wait times and poor communication from the optician. One reviewer's daughter had to wait over an hour for each of her three appointments before being told that she would have to rebook. Another reviewer reported difficulty in getting a response to their emails and was forced to visit the optician in person to clarify their prescription.
Summary of Reviews
The reviews highlight a range of opinions about O'Brien Opticians, from excellent customer service and attention to detail to disappointing and overpriced experiences. While some reviewers appreciated the optician's unique frame selection and knowledgeable staff, others were frustrated with long wait times, poor communication, and excessive prices.
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