Business Details
28 Years
experience
Emergency
services
Your Trusted Veterinary Partner in Southampton
Heathside Veterinary Surgery has been providing exceptional veterinary care to the Locks Heath community since 1998. Our team of experienced veterinary surgeons, nurses, and support staff are dedicated to maintaining the highest standards of animal healthcare through continuous professional development and investment in advanced medical equipment. We offer comprehensive services ranging from routine check-ups and preventative care to complex surgical procedures and 24/7 emergency treatment. Our practice philosophy centers on treating every pet as if they were our own, ensuring compassionate care while maintaining transparent communication with pet owners.With modern facilities including dedicated cat and dog waiting areas, in-house laboratories, and specialist surgical capabilities, we strive to make every visit as stress-free as possible for both animals and their owners. Our commitment to excellence has been recognised through consistently positive client feedback and long-standing relationships with local pet owners.
Services
Veterinary consultations
Dental care
Emergency treatment
Surgical procedures
Pet vaccinations
Health checks
Prescription services
Nurse clinics
Pet health club
Home visits
Details
- Year established: 1998
Highlights and features
- Established veterinary practice serving the community since 1998
- 24/7 emergency veterinary cover 365 days a year
- Experienced clinical team including cardiology and dentistry specialists
- Modern facilities with dedicated cat and dog waiting areas
- Comprehensive preventative healthcare through our Healthy Pet Club
What people say
Amazing vets who really care
Professional and friendly staff
Excellent treatment for pets
24/7 emergency cover available
Knowledgeable and compassionate team
Services
Veterinary consultations
Our 15-minute veterinary consultations include comprehensive physical examinations, vital sign monitoring, and tailored healthcare advice. Our experienced vets assess pets from nose to tail, with immediate access to in-house diagnostic testing. We prioritise thorough communication, ensuring pet owners understand all treatment options while maintaining continuity of care through detailed medical records.
Dental care
We provide complete dental services including scale and polish procedures under anaesthesia, periodontal treatment, and oral surgery. Our preventive care programme educates owners on home dental hygiene while advanced imaging capabilities support complex case management. All dental procedures include pre-anaesthetic blood testing for senior pets to ensure patient safety.
Emergency treatment
Our practice offers continuous emergency veterinary care with immediate access to qualified clinicians. Equipped to handle critical cases including trauma, poisoning, and acute illness, our emergency service maintains full surgical capabilities and hospitalisation facilities. Clients benefit from seamless transition between emergency care and ongoing treatment by their regular veterinary team.
Surgical procedures
We perform a wide range of surgical interventions including soft tissue, orthopaedic, and specialist procedures like BOAS surgery. Our operating theatre features laser technology for minimally invasive techniques, while dedicated anaesthesia monitoring ensures patient safety. Post-operative care includes pain management and follow-up appointments to support optimal recovery.
Pet vaccinations
Our preventative healthcare includes core and non-core vaccination schedules tailored to each pet's lifestyle and risk factors. We provide comprehensive vaccination records and travel health certificates, with expert advice on parasite prevention and international pet relocation requirements. Regular vaccine clinics ensure continued protection against infectious diseases.
People
David Sewell
Clinical Lead Veterinary Surgeon
Qualified from Edinburgh University in 2003 with special interest in cardiology. Holds Royal College certificate in veterinary cardiology and provides laparoscopic procedures. Senior Vet since 2024 and qualified mentor for new veterinary surgeons.
Jennifer Kristoffersson
Veterinary Surgeon
Graduated in Lithuania with special interests in reproduction and dermatology. Provides compassionate care with emphasis on strong client relationships. Experienced in small animal practice and preventative healthcare.
Meg Goodrum
Head Veterinary Nurse
Qualified since 2019 with extensive experience in patient care. Specialises in training student nurses and provides expert nursing support across all clinical areas. Passionate about animal welfare and client education.
Claire Howes
Director of Practice
With the practice since 2000, oversees operational management while maintaining customer care standards. Coordinates team development and ensures consistent service quality across all departments.
Toby Ellard
Veterinary Surgeon
Recent graduate from Bristol joining the team in 2024. Brings fresh perspective to clinical practice with enthusiasm for continuing professional development. Provides general veterinary care with particular interest in small animal medicine.
Questions
What veterinary services are available outside normal hours?
We provide 24/7 emergency veterinary cover 365 days a year. Our out-of-hours service includes urgent consultations, emergency surgery, and critical care treatment at our main Locks Heath practice.
How can I book a routine veterinary appointment?
Routine appointments can be booked online through our website or by calling 01489 607001 during normal opening hours. We offer flexible scheduling including weekend appointments for client convenience.
What payment methods do you accept?
We accept major credit/debit cards, cash, and cheque payments. Payment plans may be available for extensive treatments - please discuss options with our reception team.
Do you provide specialist veterinary treatments?
Our practice offers specialist services including cardiology, dentistry, and BOAS surgery. We have dedicated equipment for advanced diagnostics and surgical procedures performed by experienced clinicians.
What preventative healthcare options are available?
Our Healthy Pet Club provides structured preventative care plans covering vaccinations, parasite control, and regular health checks. Members receive discounts on routine treatments and priority appointment access.
How are complex medical cases managed?
For complex cases requiring specialist attention, we maintain referral relationships with advanced veterinary facilities while continuing to coordinate ongoing care for our regular patients.
