At Apex Windows, we pride ourselves on delivering exceptional quality, outstanding customer service, and unparalleled value for money. For over 30 years, we have been the go-to installer of uPVC triple and double glazed windows, doors, and conservatories in Luton and the surrounding areas. Our commitment to excellence has earned us a reputation as a leader in the industry, with thousands of satisfied customers across Welwyn Garden City, Luton, Bedford, Harlow, Stevenage, Letchworth, Oxford, and beyond.
Our Services
Apex Windows offers a comprehensive range of products and services designed to meet the unique needs of our customers. Our expert team is dedicated to providing top-notch window, door, and conservatory installations that cater to individual tastes, styles, and budgets. From energy-efficient triple and double glazed windows to bespoke conservatories and doors, we use only the finest materials and cutting-edge technology to ensure that every product meets our exacting standards.
Our Guarantee
At Apex Windows, we stand behind the quality of our work. That's why we proudly offer a 10-Year Insurance Backed Guarantee (IBG) on all our products. This guarantee provides our customers with complete peace of mind, knowing that their investment is protected against defects, discolouration, and other issues.
Our Commitment to Excellence
Our team of experts is dedicated to delivering exceptional customer service, from the initial consultation to the completion of your project. We believe in transparency, using high-quality materials, and providing honest, upfront pricing. Our commitment to excellence has earned us a reputation as a trusted and reliable partner for homeowners seeking top-quality windows, doors, and conservatories.
Our Mission
Our mission is to provide exceptional quality, outstanding value, and unparalleled customer service to every customer. We strive to build long-term relationships with our clients, earning their trust and loyalty through our dedication to excellence.
Overall Experience
The reviews highlight a mixed bag of experiences with Apex Windows. While some customers were extremely satisfied with the service, others had a poor experience.
Positive Experiences
Many customers praised the company's workmanship, citing prompt and friendly service, high-quality products, and a hassle-free experience. The sales process was often described as smooth and pressure-free, with competitive pricing and no hard selling. The installation teams were commended for their tidiness, efficiency, and professionalism. Some customers appreciated the company's willingness to resolve issues promptly and courteously.
Negative Experiences
However, some customers reported negative experiences, including rude salespeople, contradictory statements, and poor after-sales service. One customer had a prolonged and frustrating experience with draughty windows that did not comply with Building Regulations. Another customer had issues with measurement and fitting errors, leading to delays and inconvenience.
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