Nestled in the heart of Haslemere, The Shoe Box has been serving the local community for over 20 years. We pride ourselves on offering traditional, first-class craftsmanship alongside a friendly and personalized service.
Shoe & Leather Repairs
We are skilled in repairing all types of shoes and leather goods, including:
- *Scuffed and stained shoes*
- *Loose or broken heels*
- *Faulty zippers and buckles*
- *Water and stain damage*
Shoe Care & Protection
From restoring your cherished shoes to ensuring their longevity, we offer comprehensive shoe care services such as:
- *Polishing and recolouring*
- *Insole replacement*
- *Repairs to damaged soles and heels*
- *Shoe stretching and custom fitting*
Additional Services
- Key Cutting: Precise key duplication while you wait.
- Engraving: Create personalized souvenirs, gifts, and memories with custom engravings.
- Trophy & Award Repairs: Restore and revitalize your treasured trophies and awards.
- Watch Repairs: Trust our experienced Master Watchmaker for all your watch repair needs.
Our Commitment
We understand the importance of quality craftsmanship and value, and we are dedicated to:
- Providing personalized attention and tailored solutions to each customer.
- Using traditional methods alongside advanced technologies for superior results.
- Offering competitive prices and transparent billing.
General Overview
The Shoe Box Haslemere has received mixed reviews from customers. Most reviews are positive, highlighting the excellent customer service, professional staff, and high-quality repairs. However, a few customers have had negative experiences, mainly related to damaged items during repair and communication issues.
Positive Feedback
The majority of customers have praised the Shoe Box for its fast, efficient, and helpful service. Staff members were described as knowledgeable, friendly, and willing to help. Many customers appreciated the after-sales service and the ability to rectify any issues quickly. Positive feedback was given for repairs on watches, shoes, and bags, as well as advice on maintenance.
Negative Feedback
A couple of customers had disappointing experiences, including damage to their items during repair and a lack of respect for sentimental items. One customer mentioned that their watch was damaged during a battery change, and despite being resolved, the experience left a negative impression. Another customer felt that their item was not treated with care, resulting in scratches and damage.
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