Find Your Perfect Financial Match Today!
At Unbiased, we're dedicated to providing a comprehensive platform for individuals to find tailored financial advice from qualified professionals. Our mission is to bridge the gap between those seeking expert guidance and the financial experts who can provide it.
Our Services
We offer a unique matching service that connects individuals with the right financial adviser, mortgage broker, insurance broker, or accountant for their specific needs. Our advanced algorithm takes into account individual circumstances, financial goals, and preferences to provide a personalized match. Whether you're looking for advice on pensions, mortgages, personal finance, insurance, or tax and business, we've got you covered.
Our extensive network of over 27,000 qualified financial professionals ensures that you'll find the perfect match for your needs. We don't charge for our service, and our goal is to provide you with unbiased advice from a trusted expert. Our platform is designed to be fast, free, and easy to use, with a guarantee that your matched adviser will be in touch within 24 hours.
What Sets Us Apart
We're not just a directory of financial professionals. We're a platform that's dedicated to providing a seamless experience for both individuals and advisers. Our team is committed to ensuring that our platform remains impartial, trustworthy, and user-friendly. We've helped over 10 million people find tailored financial advice, and we're proud to say that we're the UK's most popular online marketplace for financial advice.
Our Commitment to Excellence
At Unbiased, we're passionate about providing the highest level of service to our customers. We're committed to ensuring that our platform remains at the forefront of innovation, and we're constantly working to improve our services and expand our network of qualified professionals. Whether you're an individual seeking financial advice or a financial professional looking to grow your business, we're here to help.
Unbiased: A Critique of the Company's Business Model and Service
Unprofessionalism and Unreliability
Many reviewers have expressed disappointment and frustration with Unbiased's service, citing unprofessionalism, unreliability, and a lack of transparency. Critics claim that the company's business model prioritizes profit over providing quality leads, resulting in poor customer service and questionable practices.
Charging for Leads
Reviewers have expressed concern about the company's practice of charging clients for leads, even if the leads are not viable or contactable. This has led to a sense of frustration and mistrust among clients, who feel that they are being taken advantage of.
Poor Lead Quality
Several reviewers have reported receiving low-quality leads, including those that are far away from their location or not relevant to their business. This has led to a sense of waste and inefficiency, as well as frustration and disappointment.
Lack of Vetting
Reviewers have also criticized Unbiased for not properly vetting leads before publishing them on their website. This has led to poorly drafted enquiries and a lack of confidence in the lead generation process.
Staff unhelpfulness
Some reviewers have reported having poor experiences with Unbiased's customer support, citing rudeness and arrogance from staff.
Some Positive Reviews
However, not all reviewers have had negative experiences. Some have reported positive interactions with Unbiased, including receiving quality leads and good customer service.
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