The Jewellers of Choice for Discerning Clients
About Us
JB Kind Doors proudly stands as a trusted supplier of high-quality, contemporary wooden doors throughout the UK. Founded on a foundation of exceptional customer service and unwavering quality, we are dedicated to providing an unparalleled experience for both trade customers and homeowners.
Our Expertise
Our skilled team boasts extensive knowledge and experience in crafting and supplying a diverse range of internal and external doors, specialising in:
- Standard doors: A comprehensive selection of traditional and modern designs suitable for various applications.
- Bespoke doors: Tailored to your specific requirements, ensuring perfect size, style, and functionality.
- Made-to-measure doors: Manufactured to your exact specifications, ensuring precision and aesthetic harmony.
Our Products
From timeless panelled doors to stunning contemporary designs featuring glass inserts, our extensive collection includes:
- Internal doors in oak, white, grey, black, and much more.
- External doors crafted from high-quality materials for lasting beauty and performance.
- Bifold doors and pocket doors offering space-saving solutions.
- Fire doors guaranteed to meet stringent safety regulations.
Our Approach
At JB Kind Doors, we prioritize:
- Customer-centricity: Responsive and tailored service with dedicated account management.
- Quality craftsmanship: Attention to detail and adherence to the highest standards.
- Sustainable sourcing: Responsible materials and eco-friendly practices.
- Affordable pricing: Competitive rates without compromising quality.
Discover the Difference
Our commitment to innovation and customer satisfaction sets us apart. Experience our:
- Unique Door Visualiser: Design your dream doors in a virtual setting, exploring various styles and settings.
- Transparent production process: Visit our warehouse and witness firsthand the meticulous craftsmanship that goes into every door.
- Responsive customer support: Dedicated team available to address your inquiries promptly and efficiently.
Product Issues and Quality Control
Multiple reviewers have reported issues with the quality of their doors, including loose glass, scratches, and panels not secured correctly. The company's response to these issues has been inconsistent, with some reviewers being offered minimal compensation or being told to use silicon and tacks to secure the glass. This lack of quality control has led to a number of negative reviews, with some customers expressing disappointment and frustration with their purchases.
Customer Service
The customer service provided by the company has also been criticized, with several reviewers reporting delays in responding to emails and phone calls. Some reviewers have expressed frustration with the lack of resolution or resolution offered to their issues, including one reviewer who was offered a 36 compensation for a door that was not fit for purpose.
Positive Reviews
A few reviewers have reported positive experiences with their doors, praising their appearance and quality. One reviewer reported that their doors were installed quickly and easily, while another reviewer praised the company's support and advice on pocket door systems.
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