Business Details
Expert Hearing Care Services in Northern Ireland
Hidden Hearing has been Northern Ireland's leading hearing care specialist for over 25 years, delivering expert, personalised solutions tailored to individual needs. Our certified audiologists provide comprehensive services including free hearing tests, advanced hearing aid technology from brands like Oticon and Bernafon, and professional earwax removal using state-of-the-art methods. We prioritise lifelong aftercare, offering free batteries, adjustments, and consultations to ensure long-term satisfaction. With 13 local clinics and a 90-day money-back guarantee, we combine cutting-edge innovation with a commitment to accessibility and customer support.Our team has helped over 40,000 individuals regain confidence through improved hearing, as evidenced by testimonials highlighting life-changing results. By integrating BrainHearing technology and direct-to-device connectivity, we address diverse hearing challenges while maintaining a focus on comfort and discretion. Our earwax removal service, priced at 60, utilises microsuction and irrigation techniques for safe, effective treatment. Through initiatives like the Gift of Hearing programme, we extend our expertise to those in greatest need, reinforcing our dedication to community well-being.
Services
Hearing Tests
Hearing Aids
Earwax Removal
Aftercare Services
Free Consultations
Highlights and features
- 25+ years of specialist hearing care experience
- Free lifelong aftercare including batteries and adjustments
- Certified audiologists conducting comprehensive hearing assessments
- Access to leading brands like Oticon and Bernafon
- 90-day money-back guarantee on hearing aids
What people say
Life-changing results
Expert care
Professional service
Confidence restored
Superior technology
Services
Hearing Tests
Our free, no-obligation hearing tests provide same-day results through comprehensive evaluations by certified audiologists. Using advanced diagnostic tools, we identify hearing loss severity and type, enabling tailored recommendations. With over 13 clinics across Northern Ireland, we ensure accessible, accurate assessments for individuals experiencing communication difficulties or sound clarity issues.
Hearing Aids
We offer premium hearing aids from Oticon, Bernafon, and other leading brands, featuring Bluetooth connectivity and noise reduction technology. Customised to individual lifestyles and budgets, our devices include rechargeable options and discreet designs. The 90-day trial period allows customers to experience improved speech clarity and comfort in various environments before commitment.
Earwax Removal
Our professional earwax removal service uses microsuction and irrigation techniques for safe, painless treatment. Priced at 60, the procedure includes video otoscopy and ear health checks. Specialists trained at Aston and Newcastle Universities ensure best practices, addressing hearing impairment caused by wax blockages while preventing future complications.
Aftercare Services
Free lifelong aftercare includes battery replacements, device cleanings, and adjustments to ensure optimal performance. Our support extends to troubleshooting and software updates for hearing aids, with no additional charges for consultations. This ongoing service guarantees sustained hearing improvement and addresses evolving customer needs through regular check-ups.
Free Consultations
Initial consultations assess hearing requirements without cost or obligation. Experts discuss symptoms, demonstrate technology, and explain financing options during these sessions. Customers receive personalised recommendations based on lifestyle and budget, with opportunities to trial devices before making decisions about hearing aid purchases or treatment plans.
Questions
What hearing aid brands do you offer?
We provide devices from leading manufacturers including Oticon, Bernafon, and Oticon Own, with options for all budgets and lifestyles.
Do you offer free hearing assessments?
Yes, we conduct comprehensive free hearing tests with same-day results at all 13 Northern Ireland clinics.
How much does earwax removal cost?
Our professional earwax removal service costs £60, covering consultation, assessment, and follow-up advice.
Can I try hearing aids before buying?
Yes, we offer trial periods with a 90-day money-back guarantee on all hearing aid purchases.
Do you provide aftercare support?
We include free lifelong aftercare with battery replacements, adjustments, and consultations for all customers.
Are financing options available?
Yes, we offer flexible payment plans to make hearing solutions accessible for all budgets.
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