At Abbotts Bouncy Castle Hire, we are a family-run business based in South Ockendon, Essex, dedicated to providing top-notch bouncy castle and inflatable game hire services to our customers. We take immense pride in maintaining the highest standards in everything we do, ensuring that our customers have an unforgettable experience with us.
Our Services
We offer a vast range of bouncy castles and inflatable games for hire, catering to parties and events of all sizes. From kids' birthday parties to corporate events, we have something for everyone. Our impressive collection includes 3D inflatables, disco domes, bounce and slide combo castles, adult bouncy castles, kids' bouncy castles, bouncy slides, low-height bouncy castles for halls, soft play ball ponds, toddler bouncy castles, sumo suits, and knock yer block off suits. We also provide activity inflatables, assault courses, and fun runs, as well as non-inflatable games like didicars and Wiggle cars.
In addition to our inflatable offerings, we also provide nightclub hire, fun foods, disco music, lights, and more. We even have a selection of giant garden games available for hire. Whether you're planning a corporate event, a wedding, or a children's party, we've got you covered.
Our Commitment to Safety
At Abbotts Bouncy Castle Hire, we prioritize safety above all else. All our castles have a valid PIPA / RPII Test Certificate, and our blowers are regularly PAT tested. Our experienced and friendly staff will provide full advice on how to safely manage your bouncy castle when dropping it off. We also have a short video that shows you how easy it is to book online.
Booking and Payment
When booking online, we require a 20% deposit (rounded up to the nearest 10 multiple) to be paid at the time of booking, or you can pay in full. We've created some great value Party Package Offers ideal for all sizes of parties and events. From 1st November until 1st March, we only hire for indoor use due to weather conditions.
Rude Customer Service and Refunds
Reviewers have expressed frustration with the customer service provided by the company. Sandra Garcia and Jay Aley both had negative experiences, with Garcia's review highlighting an extremely rude customer service representative who failed to provide a refund despite the company's own fault. Jay Aley felt neglected when the company failed to accommodate his request for a quick visit to assess the garden size, citing that they were "too busy".
Excellent Service and Product
On the other hand, the majority of reviewers have had excellent experiences with the company. Juliette Murphy, Shah Fakhrul, Dan Norris, D. Adams, and Chris Gee have all praised the company for providing top-notch service, pristine equipment, and helpful staff.
Juliette Murphy's review noted that the bouncy castle was in excellent condition and the kids had a blast. Shah Fakhrul and Dan Norris both commended the company for their professionalism and punctuality. D. Adams has referred friends and family to the company with great success, and Chris Gee was thrilled with the Disco Dome hire, praising the service and friendly staff.
Be the first to review Abbotts Bouncy Castles.
Write a Review
