Empowering Individuals to Achieve their Full Potential
Rapha is a leading brand in the world of cycling, dedicated to providing the finest and most advanced cycling clothing, accessories, and experiences to passionate cyclists everywhere. Our mission is to inspire and enable people to ride, and we achieve this through our unwavering commitment to innovation, performance, and style.
Established in 2004, Rapha has quickly become a global phenomenon in the cycling world, with a presence in over 40 countries and a diverse range of products designed for every type of riding. Our collections cater to men and women equally, with clothes and accessories with superior comfort, function, and design that meet the exacting demands of established cyclists and the aspirations of those new to the sport.
At Rapha, we are not just a brand; we are a community of like-minded individuals who share a love for cycling and the freedom and adventure it brings. We live, breathe, and dream cycling, and our collective passion is reflected in every stitch and seam of our clothes, the design of every accessory, and the events we organize.
Our Services
Rapha offers an extensive range of cycling-related services to help customers get the most out of their cycling experience. We strive to provide the best possible customer care, with services that include:
- *Free Returns:* All Rapha orders can be returned within 14 days for a full refund, with no questions asked. Our customers enjoy peace of mind knowing they can return any purchase if it does not meet their expectations.
- *Free Repairs:* Unforeseen cycling accidents happen, and Rapha is here to help. We offer free repairs to get customers back on the road as quickly as possible.
- *Classics Guarantee:* Rapha Classics products come with a 30-day no-quibble riding guarantee. Customers can return a worn Classics product for a full refund if they are not totally satisfied.
- *Half Price Express Shipping for RCC Members:* Members of the Rapha Cycling Club receive exclusive benefits such as half-price express shipping.
Product Categories
Rapha's product range is divided into several categories, each offering cutting-edge cycling gear for men and women:
- Clothing & Accessories: Jerseys, Bibs, Shorts & Tights, Jackets & Gilets, T-Shirts & Tops, Hoodies & Sweatshirts, Shorts & Trousers, Base Layers, Shoes, Overshoes & Socks, Eyewear, and Accessories.
- Shop by Activity: Racing & Training, Performance Sportswear, Road & Gravel Riding, Mountain Biking, and Adventure Riding.
- Women's 100, Festive 500, Rapha Prestige, RCC Escapes, and A Day in Hell events.
- Rapha Cycling Club (RCC): An exclusive club bringing together cycling enthusiasts worldwide, offering group rides, exclusive events, and more.
Rapha offers the ultimate cycling experience for customers searching for premium cycling gear, unique cycling events, and a community of fellow cycling enthusiasts. If you share our passion for cycling, Rapha is the perfect destination for you.
Positive Feedback
Many reviewers have had a pleasant experience at the Rapha NYC store, praising the friendly and helpful staff. They find the store to be well-stocked with a wide range of Rapha gear, and appreciate the welcoming atmosphere. Reviewers have commended the staff for their expertise, attentiveness, and willingness to assist with purchases and provide recommendations.
Negative Feedback
A few reviewers have had negative experiences at the store, citing poor customer service. One reviewer reported feeling ignored while the staff chatted amongst themselves, and another reviewer felt that the staff was arrogant and disengaged. One reviewer also reported that the store was not very helpful when they asked for their size in a product line, making them feel stupid.
Be the first to review Rapha.
Write a Review
