Business Details
13 Years
experience
Trusted Telecom Solutions in Sutton Coldfield
Established over two and a half decades ago, Telecom Systems UK operates as a family-run business dedicated to delivering high-quality telecom solutions for both domestic and commercial clients. Our expertise spans telephone systems, structured data cabling, broadband installation, and music-on-hold services, supported by certifications such as DrayTek Certified Network Administrator. We prioritise personal service, offering same-day or next-day support, free technical advice, and competitive pricing.With engineers based locally across Birmingham, West Midlands, and surrounding areas, we ensure reliable, tailored solutions for small to medium-sized businesses and homeowners. Our commitment to client satisfaction is reflected in our 26 years of experience, comprehensive site surveys, and partnerships with industry leaders like Panasonic and NEC.
Services
Telephone Systems
Broadband Installation
Music on Hold
Structured Data Cabling
Telephone Wiring
Details
- Year established: 2013
Highlights and features
- We offer 26 years of experience in telecom systems and data cabling.
- Our engineers provide same-day or next-day service across the West Midlands.
- We are certified DrayTek Network Administrators with industry-leading expertise.
- Free technical advice and no-obligation quotes from qualified professionals.
- Local engineers ensure rapid response times and tailored solutions.
Associations and certifications
- DrayTek Certified Network Administrator
What people say
Fast friendly service
Prompt and very helpful
Excellent same day service
Professional and reliable
Highly recommend
Services
Telephone Systems
Supply and installation of advanced hybrid PBX systems, including Panasonic and NEC models. We offer repairs, upgrades, and SIP/VoIP migration for existing systems. Our solutions cater to small and medium businesses, ensuring seamless communication with features like voicemail, call recording, and mobility support.
Structured Data Cabling
Design and installation of structured LAN data networks for homes and businesses. We resolve faults, install new cabling, and ensure high-speed broadband connectivity using industry-standard equipment. Services include server cabinet setup, patch panels, and gigabit switch configurations for reliable data infrastructure.
Broadband Solutions
Installation of fibre, ADSL2, and leased line broadband with wireless access points. We audit existing lines to reduce costs and ensure optimal packages. Our engineers support DrayTek, TP-Link, and Netgear equipment, providing secure, high-speed connectivity tailored to business needs.
Telephone Wiring
Repair and relocation of domestic and business telephone sockets. We resolve noisy lines, cracked sockets, and broadband dropouts caused by faulty cabling. Services include master socket relocations, additional extensions, and external cabling upgrades to improve connection reliability.
Music on Hold
Supply and installation of professional music-on-hold systems, including the Fortune 4000 audio player. Enhance caller experience with custom messages, voicemail announcements, and automated greetings. Systems feature digital storage, volume control, and seamless integration with existing phone systems.
Questions
What areas do you cover?
We serve Birmingham, Sutton Coldfield, Lichfield, Tamworth, Walsall, and surrounding areas in the West Midlands.
Do you offer emergency repairs?
We prioritise urgent issues with same-day or next-day service but do not provide 24/7 emergency cover.
Can you help with VoIP migration?
Yes, we specialise in migrating ISDN lines to SIP/VoIP systems, ensuring seamless business communication continuity.
Are your engineers certified?
Our team includes DrayTek Certified Network Administrators and experts in Panasonic and NEC telephone systems.
Do you provide free advice?
Yes, speak to our engineers for free technical guidance and no-obligation quotes over the phone.
What telecom products do you supply?
We supply Panasonic and NEC phone systems, DrayTek routers, TP-Link switches, and music-on-hold equipment.
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