Experience the Art of Hospitality at The Elvetham
At Skin Care Solutions, we believe that everyone deserves to have radiant, glowing skin. That's why we're dedicated to providing our customers with the best skincare products and expertise to help them achieve their skin goals.
Our Story
Our journey began with a passion for skincare and a desire to make a difference in people's lives. We saw that many people were struggling to find the right products and routines that worked for their unique skin types and concerns. That's why we set out to create a one-stop-shop where customers could find a wide range of high-quality skincare products from leading brands, along with expert advice and guidance.
Our Services
We offer a comprehensive range of services designed to help our customers achieve their skincare goals. Whether you're looking for a customized skincare routine, need advice on how to treat a specific skin concern, or simply want to learn more about skincare, we're here to help. Our team of skincare experts is dedicated to providing personalized service and guidance to ensure that you find the right products and routines that work for you.
Our Brands
We're proud to partner with over 50 leading skincare brands, including Dermalogica, bareMinerals, and Kerastase, to bring our customers the best products on the market. We're constantly updating our product range to ensure that we have the latest and most effective skincare solutions available.
Our Commitment
At Skin Care Solutions, we're committed to helping our customers achieve their skincare goals. We believe that everyone deserves to have healthy, glowing skin, and we're dedicated to providing the products, expertise, and guidance needed to make that a reality.
Customer Reviews Summary
Delivery Issues
- Christine Vella: Product arrived with a broken seal and customer service was unhelpful.
- Nicola Jade Halford: Parcel turned up damaged and missing an item, and customer service did not respond.
- Rina Falcone: Items lost and then delivered to a wrong address three weeks later.
- Jane Udall: Order arrived damaged and customer service was unhelpful.
Customer Service Issues
- Christine Vella: Customer service was unhelpful and rude.
- Nicola Jade Halford: Customer service did not respond to emails, messages, or online form.
- Mandi Hutchison: Customer service did not respond to messages.
- Jess Perks: Customer service did not respond to messages and phone calls.
- Rebecca Gilchrist: Customer service did not respond to messages.
- Carla Newman: Customer service did not follow through on a free gift offer.
- Alice Marshall-Morrison: Customer service did not inform the customer about an out-of-stock item.
- Jane Udall: Customer service did not inform the customer about delays or damage.
- Kevin Winter: Customer service did not respond to emails, messages, or phone calls.
Positive Experiences
- Raluca Ralu: Order arrived on time.
- That Vegan Muslim: Item arrived within 48 hours after a week's delay.
- Jade Hooper: Received products within 5 days at half the price of Amazon and received quick customer service response.
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