Unlocking Excellence in Locksmith Services
At Keith Carrier & Son, we are award-winning specialists in the manufacture, reproduction, and refurbishment of locks and keys of all ages. Our extensive portfolio showcases our dedication to this dying trade, and we pride ourselves on our quality craftsmanship. We have had the privilege of working on projects for esteemed clients such as the House of Commons and Buckingham Palace, as well as listed building work.
Our Services
We offer a comprehensive range of services, including the design and manufacture of locks and keys, restoration work for churches, antique furniture, and safes. Our expertise also extends to minor repairs, such as broken keys in locks and locks with no keys, where we can create a new key. We are proud members of Construction Line, Business Link, Chamber of Commerce, and are CHAS compliant.
Our Expertise
With over 60 years of combined experience, our team, led by Keith Carrier and his son Neil, has revived and kept alive the forgotten hand-crafted skills that we are extremely proud to promote. Our expertise lies in the manufacture and restoration of locks and keys, and we have built a reputation within the industry for assisting large manufacturers such as Yale, Chubb, and Squire.
Our Clients
We have had the privilege of working with high-profile clients, including Buckingham Palace, Westminster Abbey, the House of Lords, and various castles, churches, and stately homes. Our work has also been featured in industry press, including The Locksmith Magazine.
Our Awards and Recognition
We are proud to have been awarded the Express & Star Manufacturing Award in 2010, and have been recognized for our excellence in manufacturing. We have also been approached by the Master Locksmiths Association to teach, which is a huge honour.
Overall Experience
The reviews highlight Neil's exceptional skills, professionalism, and exceptional customer service. He is praised for his prompt response, quick turnaround, and high-quality workmanship.
Quality of Work
Neil's craftsmanship is highly commended, with customers praising his attention to detail and ability to solve complex problems. He is adept at creating custom-made locks, repairing antique locks, and providing replacement keys.
Customer Service
Neil's helpful attitude, friendly demeanor, and willingness to think outside the box are highly valued by customers. He is responsive, communicative, and efficient, often exceeding customer expectations.
Timeliness
Neil's promptness and quick response to customer requests are consistently praised. He is able to complete jobs quickly, often within a short timeframe, to the delight of his customers.
Professionalism
Neil's expertise, knowledge, and professionalism are highly respected. Customers appreciate his ability to diagnose problems, provide solutions, and deliver high-quality results.
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