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Good Energy has been a leading provider of renewable energy solutions for over 25 years, empowering thousands of homeowners and businesses to switch to sustainable energy. We're passionate about making the transition to renewable energy simple, affordable, and accessible to everyone.
What We Do
Our diverse range of services include:
Solar Power
- Installation and maintenance of solar panels
- Battery storage solutions
- Solar export tariffs that reward you for generating your own energy
- Competitive feed-in tariffs for excess solar power
Heat Pumps
- Efficient and sustainable heating solutions for homes and businesses
- Bespoke system design tailored to your needs and property
- Government-backed Boiler Upgrade Scheme offers savings on installations
- Expert installation and aftercare services
100% Renewable Electricity
- Switch to Good Energy and every unit of electricity you use is matched with renewable energy generated by independent British generators.
- We also offer greener gas through our biogas and carbon offsetting projects.
Our Commitment
At Good Energy, we believe in:
- Sustainability: We are committed to offering renewable energy solutions that reduce carbon emissions and combat climate change.
- Accessibility: We make going green easy and affordable with competitive prices and flexible options.
- Transparency: We provide clear information and pricing so you can make informed decisions.
- Customer Focus: We are dedicated to providing excellent customer service and personalized experiences.
Join the Green Revolution with Good Energy!
Choose Good Energy and join thousands of satisfied customers who have already made the switch to renewable energy. We can help you:
- Reduce your energy bills
- Reduce your carbon footprint
- Generate your own clean energy
- Save money with government incentives
Incompetence and Unprofessionalism
The reviews highlight numerous instances of incompetence and unprofessionalism from Good Energy's customer service and billing departments. Many customers have reported receiving inaccurate and confusing bills, with some even being overcharged or undercharged. The company's customer service representatives are often unable to provide clear explanations or resolve issues, leading to frustration and anger among customers.
Lack of Ethical Standards
Some reviewers have criticized Good Energy for not living up to its claim of being an ethical and environmentally-friendly company. One reviewer has suggested that the company's focus on profit margins is prioritized over its customers, leading to poor service and treatment. Another reviewer has questioned the company's use of biofuels, which they claim is not environmentally friendly.
Unresponsive Leadership
Several reviewers have expressed their disappointment and frustration at the lack of response from Good Energy's leadership, including the CEO and COO. One reviewer even went as far as to email the CEO and COO twice, only to receive no response.
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