Tell Your Story with Kismet Jewellery
Welcome to Kismet Jewellery, a premier online jewellery store based in the heart of the UK. We are a family-run business with a passion for creating unique, high-quality jewellery pieces that bring joy and happiness to our customers. Our story began with a simple yet powerful idea: to craft jewellery that tells a story, evokes emotions, and creates lasting memories.
Our Services
At Kismet Jewellery, we offer a range of services designed to cater to the diverse needs of our customers. From jewellery repairs and workshop services to bespoke jewellery design and making, we strive to provide exceptional quality and unparalleled customer service. Our ICOINIC Coin Jewellery collection is a testament to our commitment to innovation and excellence. We also provide corporate gifting and charity services, helping businesses and organizations make a meaningful impact.
Our Jewellery
Our jewellery collection is a treasure trove of unique and exquisite pieces, each crafted with love and care. From personalized jewellery and celebrity-inspired designs to friendship jewellery and charms, our range is designed to cater to various tastes and preferences. We use only the finest materials, including sterling silver, gold, and precious gemstones, to ensure that our jewellery pieces are not only beautiful but also durable and long-lasting.
Our Values
At Kismet Jewellery, we believe in the power of jewellery to bring people together, to evoke emotions, and to create lasting memories. We are committed to providing exceptional quality, unparalleled customer service, and bespoke jewellery solutions that exceed our customers' expectations. We strive to build long-term relationships with our customers, founded on trust, loyalty, and mutual respect.
Our Mission
Our mission is to become the UK's most trusted and beloved online jewellery store, renowned for our unique and exquisite jewellery pieces, exceptional customer service, and commitment to quality and excellence. We aim to inspire our customers to express themselves, to tell their stories, and to create lasting memories through our jewellery.
Summary of Customer Reviews for Sparkling Jewellery
Excellent Products and Customer Service
Sparkling Jewellery has received numerous positive reviews from customers, who appreciate the excellent quality of their products and the outstanding customer service provided by the company. Many customers have praised the beautiful designs and craftsmanship of the jewellery, and the friendly, attentive service offered by the staff.
Beautiful Designs and Quality Materials
One customer, Zoe Collier, had a particularly positive experience when she brought her engagement ring to Sappho for a redesign. The result was a stunning platinum ring that she absolutely loved. Another customer, Mikala George, has purchased several items from Sparkling Jewellery and has always been extremely satisfied with the quality and design of the products.
Personalized Service and Attention to Detail
Many customers have praised Sappho's personalized service and attention to detail. For example, Karen Soper had her late mother's jewellery reworked into a modern piece, and she was thrilled with the result. Similarly, Russell Davis has had several positive experiences with Sappho, including the creation of his wedding rings and a necklace for his wife after the birth of their daughter.
Negative Experiences
However, not all customers have had positive experiences with Sparkling Jewellery. Rob Igo had a negative experience when the clasp on his necklace broke after just six months, and he had difficulty getting it repaired. Another customer, Theodor Savvidis, had issues with customer service when he ordered a necklace online and did not receive any communication or tracking information.
Overall Assessment
Overall, Sparkling Jewellery has received overwhelmingly positive reviews for their excellent products and customer service. While there have been a few negative experiences, the vast majority of customers have been extremely satisfied with their purchases and the service they received.
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