We Do Quality, Not Pressure
At 1st Defence Locksmiths Leeds, we are a well-established family-run locksmith company based in Leeds, with over 15 years of experience in the locksmith industry. We take pride in being a genuine local locksmith company, serving both domestic and commercial customers in Leeds and all surrounding areas. Our commitment to excellence and customer satisfaction has earned us an exceptional reputation in the region.
Our Services
We offer a comprehensive range of locksmith services, designed to cater to the diverse needs of our clients. From emergency lockout situations to non-emergency pre-planned bookings, we provide 24/7 coverage, 365 days a year. Our services include UPVC door and window repairs, anti-snap lock installations, burglar alarm systems, high-security steel doors, aluminium door repairs, and van locks, among others. We are dedicated to providing prompt, reliable, and efficient solutions to ensure the safety and security of our clients' properties.
Our Unique Selling Points
What sets us apart from other locksmith companies in Leeds is our commitment to transparency, honesty, and customer satisfaction. We do not charge a call-out fee, even during evenings and weekends, and we do not charge VAT, saving our clients 20% compared to other companies. We offer multiple payment options, including card payments, Apple Pay, and Google Pay, for customer convenience. Our experienced team aims to attend to emergency locksmith jobs within 1 hour of your call, whenever possible, and we maintain a vast range of materials in stock to ensure most jobs are completed on the first visit.
Our Guarantee and Credentials
We are fully insured and DBS-checked, providing our clients with peace of mind. All parts supplied and fitted by us come with a full 12-month guarantee. We are proud members of Checkatrade, a reputable platform that allows us to showcase our services and provide transparent reviews from genuine customers. Our excellent average score and numerous reviews on Checkatrade are a testament to our dedication to providing exceptional services.
Why Choose Us
By choosing 1st Defence Locksmiths Leeds, you can rest assured that you are dealing with a genuine local locksmith company that prioritizes customer satisfaction, quality, and reliability. With our extensive experience, expertise, and commitment to providing premium services, we are the perfect choice for anyone seeking a trustworthy locksmith in Leeds.
Overall Service
The majority of reviewers praised the exceptional service provided by 1st Defence Locksmiths, highlighting their prompt response times, professionalism, and high-quality work.
Response Times and Timeliness
Many reviewers mentioned the quick response times, with some even receiving assistance within 15 minutes of calling. The locksmiths arrived on time, and in some cases, even went the extra mile to ensure the job was completed efficiently.
Professionalism and Expertise
Reviewers consistently praised the professionalism and expertise of the locksmiths, particularly Ben, who was mentioned by name several times. They were knowledgeable, friendly, and took the time to explain the work being done.
Quality of Work and Value for Money
The quality of work was consistently high, with many reviewers expressing satisfaction with the results. The prices were deemed fair and reasonable, making the service excellent value for money.
Additional Services and Going the Extra Mile
Some reviewers mentioned that the locksmiths went above and beyond, providing additional services such as realigning doors or lubricating locks without charging extra. This extra attention to detail was greatly appreciated.
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