Our Story
Welcome to Hydro Hotel, a 4-star hotel nestled in the heart of Eastbourne, East Sussex. Our hotel boasts stunning sea views, beautifully manicured gardens, and a rich history that dates back to the 19th century. Our story began with the Eastbourne Hydropathic Company Limited, which was established in the 1800s to provide a haven for those seeking solace and relaxation. Today, we proudly continue this legacy, offering our guests a tranquil retreat from the hustle and bustle of everyday life.
Our Services
At Hydro Hotel, we take pride in providing exceptional hospitality and a range of services to cater to diverse needs. Whether you're looking for a romantic getaway, a family vacation, or a corporate retreat, we have everything you need to make your stay unforgettable. Our services include:
- Accommodation: Our hotel features 86 beautifully appointed bedrooms, each equipped with modern amenities and stunning sea views. From classic rooms to luxurious suites, we have something for everyone.
- Dining: Our restaurant serves up delicious cuisine, from traditional English breakfasts to exquisite evening meals. We also offer afternoon tea, complete with dainty sandwiches, scones, and sweet treats.
- Weddings and Celebrations: Our hotel is the perfect setting for your special day, with stunning views of the coast and beautifully manicured gardens. We offer bespoke wedding packages, tailored to your unique requirements.
- Meetings and Events: Our hotel is equipped with state-of-the-art conference facilities, ideal for corporate events, team-building exercises, and product launches.
- Leisure Activities: Take a dip in our outdoor heated pool, relax in our garden, or explore the beautiful town of Eastbourne, with its picturesque beaches, historic landmarks, and vibrant cultural scene.
Our Team
Our team is dedicated to providing exceptional service, ensuring that every guest feels welcome and valued. From our general manager to our chefs, housekeepers, and front-of-house staff, we all share a passion for delivering exceptional hospitality.
History
Hydro Hotel has a rich history, dating back to the 1800s. The hotel was built in 1860 as a hydropathic establishment, offering a range of water-based treatments to patients. Over the years, the hotel has undergone several transformations, but our commitment to providing exceptional service and hospitality has remained unchanged.
Overall Experience
The reviews for this hotel are mixed, with some guests praising its excellent service, comfortable rooms, and stunning location. However, others have expressed disappointment with aspects such as the food, decor, and staff behavior.
Decor and Ambiance
Some guests have praised the hotel's luxurious atmosphere, describing it as "charming" and "comfortable". However, others have criticized the worn-out appearance of the foyer and lounge area, calling it "sad" and in need of a renovation.
Staff and Service
Many guests have praised the hotel's staff for their friendly, professional, and attentive service. However, a few reviewers have had negative experiences, citing issues such as reluctance to allow bottle openers in rooms and poor communication when complaining about food quality.
Food and Drink
Opinions are divided on the hotel's food and drink offerings. Some guests have praised the excellent quality of the food and service in the conservatory, while others have criticized the menu and quality of the steak. One reviewer also mentioned that the draught beer was often off.
Location and Parking
Guests have praised the hotel's location, describing it as "good" and convenient for exploring Eastbourne. The hotel also offers its own parking, which is a bonus for those staying there.
Rooms
Most guests have praised the comfort and cleanliness of the rooms, although one reviewer mentioned that the bed was too small for their tall frame. The hotel also offers welcoming touches such as towels and toiletries.
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