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We believe in making a difference!

At Physiotherapy - Reflecting Your Needs Whitstable Physiotherapy Clinic, we are committed to providing high-quality, patient-centered care to individuals in Whitstable and surrounding areas. Our team of highly experienced and qualified Chartered Physiotherapists is dedicated to helping people achieve and maintain their individual health and lifestyle goals.

Our Services

Our clinic offers a wide range of services, including manual therapy, massage, electrotherapy, exercise, acupuncture, education, and advice. We believe in taking a holistic approach to healthcare, which means we focus on treating the whole person, not just the symptoms. Our physiotherapists will work closely with you to understand your unique needs and develop a personalized treatment plan that addresses the root cause of your condition.

Our Philosophy

We believe in empowering people to take control of their health and wellbeing. Our physiotherapists are committed to listening to our patients, understanding their symptoms, and treating the cause of their condition, not just the symptoms. We are dedicated to providing a professional, approachable, and compassionate service that exceeds our patients' expectations.

Our Mission

Our mission is to provide exceptional physiotherapy services that reflect the individual needs of our patients. We aim to restore function, alleviate pain, improve strength, and enhance overall physical wellbeing. We believe in maintaining a high standard of care, staying up-to-date with the latest research and evidence-based practice, and continually improving our skills and knowledge to ensure our patients receive the best possible care.

Our Team

Our team of physiotherapists is comprised of highly experienced and qualified professionals who are registered with the Chartered Society of Physiotherapy (CSP), Health and Care Professions Council (HCPC), and the Acupuncture Association of Chartered Physiotherapists (AACP). We are committed to ongoing learning and continuing professional development through external courses, in-service training, and peer mentoring.

Reviews
Positive: The reviewers praised the professionalism, knowledge, and friendliness of the staff, particularly Jo.
Negative: The reviewers expressed dissatisfaction with the service, citing a lack of helpfulness, inadequate guidance, and concerns about the use of a potentially harmful massage cream.

Summary of Reviews

Excellent Service and Professionalism

The review by Mart In highlights the exceptional service provided by Jo, who was commended for being professional, knowledgeable, and friendly. The reviewer was particularly impressed with the detailed exercise program provided.

Poor Service and Lack of Knowledge

On the other hand, Anthony Steven's review expresses disappointment with the service, claiming that the staff seemed unhelpful and failed to provide adequate guidance. The reviewer's 85-year-old mother was not satisfied with the experience.

Concerns with Treatment and Side Effects

Linda Wolek's review raises concerns about the use of a massage cream containing Arnica and St. John's Wort, which can cause high blood pressure. The reviewer claims that the therapist was unaware of the potential side effects and did not take necessary precautions. The matter is being taken up with the health Ombudsman.

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