Our Mission
Conkers Garden Centre has been a vibrant part of the Basingstoke community for decades, fostering a love for gardening and offering top-notch plants, products, and services. Nestled in the heart of Hampshire, we pride ourselves on providing a welcoming and inspiring environment where gardening enthusiasts of all ages can find inspiration and guidance.
Passionate Expertise
Our team of knowledgeable and passionate horticulturists possess vast experience and are always happy to share their expertise. We're committed to helping you achieve your gardening goals, whether you're a seasoned gardener or just starting out. We offer tailored advice on everything from choosing the right plants for your garden to troubleshooting common problems.
Diverse Offerings
At Conkers, we offer a diverse range of products to cater to every gardener's needs. Browse through our extensive collections of:
- Plants and Trees: A diverse selection of healthy plants, trees, and shrubs for every corner of your garden.
- Garden Supplies: High-quality gardening tools, equipment, and accessories for all your gardening needs.
- Gifts & Homeware: Beautiful and practical gifts for every gardener, alongside charming homeware items.
- Tea Room: Enjoy a delightful break in our charming Tea Room, offering delicious treats and refreshing beverages.
Community Involvement
We believe in fostering a sense of community and encourage gardening as a shared passion. We regularly host workshops and events, including:
- Gardening talks and demonstrations featuring leading experts
- Children's gardening workshops to spark young imaginations
- Plant swaps and garden tours to connect with fellow gardening enthusiasts
Cleanliness and Facilities
Some reviewers mentioned that the toilets are in need of improvement, with one stating that they are "disgusting". Another reviewer reported that the cafe kitchen appeared to be unclean. However, another reviewer praised the cleanliness of the area and the speed of service.
Customer Service
Several reviewers expressed frustration with the service, citing slow service, unfriendly staff, and poor communication. One reviewer even had to ask twice for their teacake and was eventually given a cold cup of coffee. However, many others reported friendly and helpful staff, with one reviewer specifically mentioning that the staff were "sweet" and "attentive".
Product and Variety
Reviewers praised the variety of products available, with some highlighting the garden centre's range of Christmas products and decor. Others appreciated the well-stocked shops, with one reviewer mentioning that the shop floor was "well laid out". However, some reviewers felt that the products were overpriced or not worth the cost.
General Feedback
Some reviewers reported disappointing experiences, with one stating that the garden centre was "run down" and looked "dated" from the outside. Others mentioned that the place needed to be "smarter" and more "presentable" to attract customers.
Food and Drink
Some reviewers praised the food and drink options, with one reviewer raving about the "absolutely fantastic" breakfast and another mentioning that the cafe served "excellent coffee and cakes". However, others reported slow service and poor communication when ordering, and one reviewer was disappointed with their meal.
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