Lighting your way to success
Who we are
Sedna Lighting is a European manufacturer and distributor of high-quality LED lighting and luminaires. Based in the UK, we focus on providing innovative solutions for commercial, industrial, signage, and accent applications across the globe.
How we started
Born from a passion for sustainability and a desire to revolutionize lighting, Sedna Lighting has established itself as a trusted partner for leading brands worldwide. We invest heavily in research and development, leveraging the latest technologies to deliver cutting-edge solutions that outperform traditional lighting.
What we do
Our extensive portfolio of British-designed products includes a wide range of:
- Industrial Lighting: Efficient and reliable luminaires engineered for industrial applications.
- Commercial Lighting: Flexible and stylish lighting solutions for offices, retail spaces, and other commercial environments.
- Accent Lighting: Highlight architectural features and create captivating atmospheres with our range of accent luminaires.
- Exterior Lighting: Weatherproof and durable luminaires designed for illuminating outdoor spaces.
Our commitment
Customer satisfaction is at the heart of everything we do. We prioritize:
- Innovation: Continuously developing and refining our products to provide the most efficient and effective lighting solutions.
- Quality: Manufacturing our luminaires to the highest standards, ensuring reliability and longevity.
- Sustainability: Committed to environmental responsibility by offering energy-efficient products and minimizing our ecological footprint.
- Partnership: Building strong relationships with distributors, partners, and customers to provide exceptional support and guidance.
Quality and Service Issues
The reviews indicate a significant decline in quality and service provided by Sedna Lighting. The company seems to have encountered problems with product quality, with several customers receiving damaged or broken items. This has led to a lack of trust and confidence in the company's products and services.
Communication Breakdown
Communication appears to be a major issue, with customers reporting poor customer service and difficulty getting refund or replacement for defective products. The company's policy on refunds and returns seems unclear, leading to frustration and anger among customers.
Disappointment and Frustration
Several customers have expressed disappointment and frustration with their experience with Sedna Lighting. They have reported feeling scammed, with one customer even threatening legal action to recover their stolen cash. The lack of transparent communication and poor customer service has left many customers feeling upset and exploited.
Positive Experience
However, there is one positive review from Graham Scutt, who had a great deal on some LEDs for his outdoor BBQ area and hot tub, and received excellent service. Highly recommended.
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